Several Infotainment Problems

Jetolso · 12-29-2023, 08:13 AM

Hi all, owner of a 2023 Isle of Man Green M3 MY here - loving it.

Since the first few days of purchase, I have noticed issues with the infotainment system. About every 5th time I turn on the car, the bluetooth sound from my phone won’t work. When this happens, the enhanced exhaust sound through the speakers will also not work. Sometimes I can tell the exhaust sound goes on and off intermittently while driving. If I turn on the FM radio - that will work but occasionally without the subwoofer.

90% of the time, no problem. Hard to reproduce at the dealer.

Anyone experiencing similar issues?

Needsdecaf · 12-29-2023, 08:48 AM

No, but that’s definitely a problem. Sounds like your amp is cutting out for some reason.

kjx · 12-29-2023, 09:02 AM

When you say “hard to reproduce at the dealer”, are you saying your dealer actually examined the car and said they couldn’t reproduce?

Or that you’re assuming that they can’t help you because you don’t know how to reproduce it?

You should take it to the dealer no matter what and explain what you’re experiencing. It is quite likely there are fault codes stored. And I’d expect there are diagnostics for things like this. It is also possible, BMW may have seen this problem before and be able to guide them to a resolution if needed:

Lupeskew · 12-29-2023, 11:25 AM

Agree with kjx. I would also record from your phone the next few times getting in for a drive so you can show your dealer the issue if it maybe hard to reproduce.

Forzanerazzurri · 12-29-2023, 11:53 AM

Ask Doug DeMuro

MT6 · 12-29-2023, 09:44 PM

Or Scotty Kilmer he loves BMWs

Jetolso · 12-30-2023, 10:21 AM

The car went for the initial service but I didn’t mention it since it only had happened a couple of times then, but many more since.

I’ll take it to the dealer again.

I wanted to find out if this was a significant fault meriting attention, or if it was just one of those things we all suffer in silence - a vicissitude of owning a BMW.

12-29-2023, 08:13 AM	#1
Jetolso Private First Class 55 Rep 115 Posts Drives: M3 G80 Manual Join Date: Jan 2023 Location: Houston iTrader: (0)	Several Infotainment Problems Hi all, owner of a 2023 Isle of Man Green M3 MY here - loving it. Since the first few days of purchase, I have noticed issues with the infotainment system. About every 5th time I turn on the car, the bluetooth sound from my phone won’t work. When this happens, the enhanced exhaust sound through the speakers will also not work. Sometimes I can tell the exhaust sound goes on and off intermittently while driving. If I turn on the FM radio - that will work but occasionally without the subwoofer. 90% of the time, no problem. Hard to reproduce at the dealer. Anyone experiencing similar issues?
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12-29-2023, 08:48 AM	#2
Needsdecaf Major General 6953 Rep 6,842 Posts Drives: 2024 G80 Comp xDrive Join Date: Feb 2011 Location: The Woodlands, TX iTrader: (0)	No, but that’s definitely a problem. Sounds like your amp is cutting out for some reason.
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12-29-2023, 09:02 AM	#3
kjx ///M ♥ Recycled Dinosaurs 3216 Rep 1,782 Posts Drives: BMW M4, BMW X5 45e Join Date: Jul 2021 Location: Seattle, WA iTrader: (0) Garage List 2022 BMW M4 Competi ... [0.00] 2021 BMW X5 45e [0.00]	When you say “hard to reproduce at the dealer”, are you saying your dealer actually examined the car and said they couldn’t reproduce? Or that you’re assuming that they can’t help you because you don’t know how to reproduce it? You should take it to the dealer no matter what and explain what you’re experiencing. It is quite likely there are fault codes stored. And I’d expect there are diagnostics for things like this. It is also possible, BMW may have seen this problem before and be able to guide them to a resolution if needed: __________________ 2022 BMW ///M4 Comp M xDrive (Enzian, Kyalami - insta \| youtube \| bp featured: Delivery + 963M + 2x Enzian!) \| 2021 BMW X5 45e (Carbon Black Metallic, Ivory White) BMW CCA LIFETIME MEMBER \| Past cars: 2016 BMW 435i Gran Coupe (Carbon Black Metallic, Oyster White - Euro-delivery)
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12-29-2023, 11:25 AM	#4
Lupeskew First Lieutenant 662 Rep 317 Posts Drives: 24 BMW M4 G83 IOMG Join Date: Sep 2023 Location: Lake Tapps, WA iTrader: (0)	Agree with kjx. I would also record from your phone the next few times getting in for a drive so you can show your dealer the issue if it maybe hard to reproduce.
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12-29-2023, 11:53 AM	#5
Forzanerazzurri Banned 6924 Rep 3,276 Posts Drives: E46 M3 Coupe/G80 M3CX Join Date: Jul 2021 Location: Alberta iTrader: (0) Garage List 2003 BMW M3 Coupe [0.50] 2022 BMW M3 Competi ... [5.12]	Ask Doug DeMuro
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12-29-2023, 09:44 PM	#6
MT6 Lieutenant 736 Rep 427 Posts Drives: '23 M3 '19 CTR '14 Accord MT6 Join Date: May 2023 Location: NorCal iTrader: (0)	Or Scotty Kilmer he loves BMWs
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12-30-2023, 10:21 AM	#7
Jetolso Private First Class 55 Rep 115 Posts Drives: M3 G80 Manual Join Date: Jan 2023 Location: Houston iTrader: (0)	The car went for the initial service but I didn’t mention it since it only had happened a couple of times then, but many more since. I’ll take it to the dealer again. I wanted to find out if this was a significant fault meriting attention, or if it was just one of those things we all suffer in silence - a vicissitude of owning a BMW.
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