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      03-27-2024, 10:40 AM   #1
Jason
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BMW NA Announces 2024 Best BMW Dealerships (Center of Excellence Award Winners)

BMW of North America Announces 2024 Center of Excellence Award Winners, Recognizing the Best BMW Dealerships in the U.S.

Woodcliff Lake, NJ – March 27, 2024… BMW of North America announced today its annual Center of Excellence (COE) award winners, recognizing 40 BMW dealers across the U.S. for having delivered exceptional results in sales, service, and customer experience. The Center of Excellence awards are the highest honor a BMW center can receive for overall customer satisfaction and operational performance.

“We sincerely thank each of the winning centers for their unwavering dedication to our brand and the values we hold dear. This accolade is a testament to their unparalleled commitment, exceptional service, and extraordinary experience they provide for our customers,” said Sebastian Mackensen, President and CEO, BMW of North America. “Their efforts have played a pivotal role in strengthening the BMW community and enhancing our brand’s reputation for excellence.”

All 349 BMW centers in the U.S. were measured on five different sales and aftersales Key Performance Indicators (KPIs) based on the Balanced Scorecard (BSC) Index. Winners outperformed their peers across these categories throughout 2023.


2024 Center of Excellence Award Recipients (listed in alphabetical order):

Bert Ogden BMW (McAllen, TX)

BMW of Schererville (Schererville, IN)

BMW of Anchorage (Anchorage, AK)

BMW of Sioux Falls (Sioux Falls, SD)

BMW of Champaign (Savoy, IL)

BMW of Southpoint (Durham, NC)

BMW of Des Moines (Urbandale, IA)

BMW of Warwick (Warwick, RI)

BMW of El Paso (El Paso, TX)

BMW of Westbrook (Westbrook, ME)

BMW of Fairfax (Fairfax, VA)

BMW of Westchester (White Plains, NY)

BMW of Grapevine (Grapevine, TX)

BMW of West Houston (Katy, TX)

BMW of Honolulu (Honolulu, HI)

Brian Harris BMW (Baton Rouge, LA)

BMW of Idaho Falls (Idaho Falls, ID)

Century BMW (Huntsville, AL)

BMW of Little Rock (Little Rock, AR)

Crevier BMW (Santa Ana, CA)

BMW of Lubbock (Lubbock, TX)

Flemington BMW (Flemington, NJ)

BMW of Minnetonka (Minnetonka, MN)

Galleria BMW (D'Iberville, MS)

BMW of Murray (Murray, UT)

Hendrick BMW (Charlotte, NC)

BMW of Murrieta (Murrieta, CA)

Orr BMW of Shreveport (Shreveport, LA)

BMW of Omaha (Omaha, NE)

Paul Miller BMW (Wayne, NJ)

BMW of Peabody (Peabody, MA)

Peterson BMW of Boise (Boise, ID)

BMW of the Permian Basin (Midland, TX)

Rallye BMW (Westbury, NY)

BMW of Plano (Plano, TX)

Roadshow BMW (Cordova, TN)

BMW of Ridgefield (Ridgefield, CT)

Tulley BMW (Nashua, NH)

BMW of Rochester (Rochester, NY)

United BMW (Alpharetta, GA)
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      03-27-2024, 10:51 AM   #2
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Pleased to see my dealer made the cut. BMW of Des Moines
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      03-27-2024, 10:58 AM   #3
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None of Chicago area scammers are there i'm not surprised at all
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      03-27-2024, 10:59 AM   #4
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Shoutout BMW of Fairfax! Love to see my dealer up there.
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      03-27-2024, 11:00 AM   #5
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Quote:
Originally Posted by Stano89 View Post
None of Chicago area scammers are there i'm not surprised at all
Terrible experience at Orland Park...
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      03-27-2024, 11:01 AM   #6
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No Florida stores this year. At least BMW quit the joke of naming Braman BMW to the list when they obviously didn’t deserve the award.
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      03-27-2024, 11:01 AM   #7
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Good job, California, for having only 2 out of 52 dealerships make it to the list 🤦
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      03-27-2024, 11:01 AM   #8
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Ridgefield ftw
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      03-27-2024, 11:02 AM   #9
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lol no Bay Area
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      03-27-2024, 11:03 AM   #10
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Glad to see my local dealer on there from the standpoint of service. They’ve been great.

Sales however is a different story for my personal preferences. Not really a MSRP kinda guy, but I guess that’s what happens when you live in a city with gobs of rocket scientists on federal payroll.
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      03-27-2024, 11:04 AM   #11
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Originally Posted by yadeen View Post
Shoutout BMW of Fairfax! Love to see my dealer up there.
Yeah I've been happy with their service throughout the years.
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      03-27-2024, 11:08 AM   #12
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Quote:
Originally Posted by zvery777 View Post
Terrible experience at Orland Park...
As someone that’s going to order a G80
M3 soon, that’s sad to not see any Chicago land dealers here.
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      03-27-2024, 11:12 AM   #13
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      03-27-2024, 11:14 AM   #14
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I’m surprised Crevier made the cut considering…
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      03-27-2024, 11:16 AM   #15
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Quote:
Originally Posted by Alpine300zhp View Post
No Florida stores this year. At least BMW quit the joke of naming Braman BMW to the list when they obviously didn’t deserve the award.
That's funny, I was thinking the exact same thing and the last time Braman was on this list was in 2022.

I would add that I have always had extremely positive experiences with the people I have dealt with at BMW of Ft. Lauderdale in both their sales and service departments.
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      03-27-2024, 11:17 AM   #16
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Seven TX dealerships ftw
Surprised Advantage BMW Midtown isn't on there
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      03-27-2024, 11:19 AM   #17
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Quote:
Originally Posted by Westside Guy View Post
That's funny, I was thinking the exact same thing and the last time Braman was on this list was in 2022.

I would add that I have always had extremely positive experiences with the people I have dealt with at BMW of Ft. Lauderdale in both their sales and service departments.
I have purchased from Holman before and they are a good dealership chain (both Ft. Lauderdale and Pines). I currently use Coggin BMW because I’m friends with the management there and they always take care of me for sales and service.
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      03-27-2024, 11:20 AM   #18
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I don't see any in Canada at all, doesn't surprise me.
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      03-27-2024, 11:24 AM   #19
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Quote:
Originally Posted by B530e View Post
I’m surprised Crevier made the cut considering…
Spill the tea
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      03-27-2024, 11:25 AM   #20
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Quote:
Originally Posted by B530e View Post
I’m surprised Crevier made the cut considering…
Right?! They made the buying process quite difficult for me.
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      03-27-2024, 11:26 AM   #21
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Quote:
Originally Posted by zvery777 View Post
Terrible experience at Orland Park...
Curious to hear about this. I used a broker and my car was through Orland Park (same with my wife's). We had a good experience but I'm wondering if it was because of the broker.
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      03-27-2024, 11:30 AM   #22
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Yeah, not surprised to see Germain in Naples didn’t make the cut.
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