[TheGriffindor]

Originally Posted by djpapeleta

Mine is at the port already. Just for my curiosity I added another M4 convertible from a dealer build that started production this week and it is already awaiting carrier assignment. It has the open status for Retrofitting the receiver audio module so not sure if it will be stuck at Baltimore port once it arrives.

Also I called SA and he said I have no stop sales but the recall tool is showing Open. What interesting is when you read the recall tool it shows the Vin as open but no recall and doesnt say anything about stop sales so I am wondering why everyone always says they have a stop sale when the recall tool doesn't say anything about stop sales.

Gotcha. Mine was in QC since 11/3 and i just got out of QC 2 days ago but i am still awaiting carrier. I am assuming I should be at the port by the end of the work week here? I also saw I don’t have any stop sales either but have yet to hear from my CA.

[djpapeleta]

Originally Posted by n55co

M3CX, QC since 11-19
Living in germany, there is no way for us europeans to track the status or open recalls.
(we have to ask our CA to get the status)
CA informed me 30 minutes ago, car arrived at the dealership

Nice and congrats. So this means for all of us leaving QC we wont be stuck at a port awaiting the ram module. Have you check the recall tool to see if you VIN is showing the ram retrofit?

[chicagoguy0822]

Still nothing for me. My G83 has been in QC since 11/4.

[n55co]

Originally Posted by djpapeleta

Nice and congrats. So this means for all of us leaving QC we wont be stuck at a port awaiting the ram module. Have you check the recall tool to see if you VIN is showing the ram retrofit?

Thanks!
Never had any recalls, checked the tool on a daylie basis.
But, not sure if the tool is accurate for european cars/deliverys

['Cane]

JFC, I should not have looked at the Week 3 thread.

[modat]

I'm wondering if Cars are being held in QC because the VPC doesn't have any room to hold any more cars?

['Cane]

Originally Posted by modat

I'm wondering if Cars are being held in QC because the VPC doesn't have any room to hold any more cars?

No, because they are still shipping cars. It's because they didn't have the CID for our cars, and instead of taking them from cars that are on/scheduled for the assembly line, they are fixing them when they get extra/not reserved for cars in queue.

[springerdrive]

Originally Posted by DCG82

You guys won’t believe this and I don’t quite believe it but my tracker is now showing dispatched from factory. I am week 47 and have been in QC since 11/24. The recall tool is still showing the same open RAM issues so I am guessing BMW gave up and the car will sit at port or VPC.

Originally Posted by springerdrive

Maybe. Maybe not. Our M340ix arrived at the destination port yesterday. Genius and Dealer say there are no open recalls or work orders, yet the Recall Info Tool still has code 0065600300 - Checking the installation of amplifier, retrofitting if necessary (note: not confirmed message) - as open. We should know today or tomorrow if if that's just a fluke.

The BMW Recall Info Tool has been showing an open work order for our car and appears to be more accurate than the Geniuses or our Dealer. I repeatedly asked the Geniuses and our dealer if there were any open work orders, recalls, or stop sales on our car. They repeatedly said "no", and that our car had an estimated delivery date of January 17. It has been at the Brunswick, GA VPC for a week, so today I texted our SA asking if anyone had a clue as to WTF was going on. Got a call from the Sales Manager explaining that while there were no stop-sales on the car there was an open work order, presumably for the amplifier. It could be a quick software flash or we could be waiting longer. It's unfortunate that third-party sources are more reliable than BMW and its dealers.

[element56]

Originally Posted by stunt2402

I'm honestly surprised that no one from BMW is monitoring these forum threads and realizing they need to change the way they're doing business. Every other car manufacturer Ive had experience with has reps that monitor forums and provide assistance. It's mind blowing the amount of customers they're ignoring, as many of us have reached out and requested info.

A buddy of mine ordered a new Bronco early 2021 and he is not expecting deliver until mid to end of 2022. The amazing part is the Bronco team sends all KINDS of updates as well as themed swag like posters and off-road picnic set. Keeping the excitement going for the long wait ahead.

[bruce911_]

Originally Posted by 'Cane

No, because they are still shipping cars. It's because they didn't have the CID for our cars, and instead of taking them from cars that are on/scheduled for the assembly line, they are fixing them when they get extra/not reserved for cars in queue.

That’s ridiculous, so our cars are being bypassed by cars coming off the assembly line well after ours. I’m getting to the point where I may have to go look at other alternatives.

[bruce911_]

I tried calling customer service again but hung up after waiting. I just emailed Bernard Kuhnt the CEO for BMW NA. Let’s see if I get a response.

[mjbernatz]

Originally Posted by bruce911_

I tried calling customer service again but hung up after waiting. I just emailed Bernard Kuhnt the CEO for BMW NA. Let’s see if I get a response.

I can't wait to see what happens here!

[JWBimmer]

Originally Posted by bruce911_

I tried calling customer service again but hung up after waiting. I just emailed Bernard Kuhnt the CEO for BMW NA. Let’s see if I get a response.

I believe he left to take over Germany operations in Sept. This guy is the new head of NA, Sebastian Mackensen.

[bruce911_]

[QUOTE=JWBimmer;28486936]I believe he left to take over Germany operations in Sept. This guy is the new head of NA, Sebastian Mackensen.[/QUOT

Thanks I sent him one too. Not holding my breath but getting desperate.

[djpapeleta]

Originally Posted by springerdrive

The BMW Recall Info Tool has been showing an open work order for our car and appears to be more accurate than the Geniuses or our Dealer. I repeatedly asked the Geniuses and our dealer if there were any open work orders, recalls, or stop sales on our car. They repeatedly said "no", and that our car had an estimated delivery date of January 17. It has been at the Brunswick, GA VPC for a week, so today I texted our SA asking if anyone had a clue as to WTF was going on. Got a call from the Sales Manager explaining that while there were no stop-sales on the car there was an open work order, presumably for the amplifier. It could be a quick software flash or we could be waiting longer. It's unfortunate that third-party sources are more reliable than BMW and its dealers.

This was my fear. Stuck in QC for so long to now sit at the VPC for God nos how long. You would think they would have fixed the problem at the plant.

[Vityaplant]

Guys, waiting for M440i, QC since 04/11/2021. Talked to my friend who is working on BMW factory in logistic area but not Dingolfing. He said that he knows from his friends from Dingolfing factory what is going on. The reason for this long QC procedure is that in October-November-December of 2021 there was not enough Central Displays for cars, even they removed a touch screen. This applies to all g20, g22, g80, g82 and other models with same display. But they decided not to stop the whole production but just to produce them without those central displays and store them at the parking. Now, displays started to arrive but not as much to fix all of them at one time. The thing is that for instance if Bmw should produce 100 cars per day, only like 110-120 displays arrives daily. They produce 100 new cars and put the rest 10-20 displays to the ones that are in QC waiting for them. Thats why you see cars that are produced after yours and that are not waiting for parts. Friend said that situation is very sad and those guys in QC without central displays can wait 3-4 months more if situation does not change. I am going to call my dealer tomorrow and say a lot of bad words to them even though they are not to blame. This approach is unacceptable. Going to buy new Mercedes. F** you, BMW

[modat]

Originally Posted by Vityaplant

Guys, waiting for M440i, QC since 04/11/2021. Talked to my friend who is working on BMW factory in logistic area but not Dingolfing. He said that he knows from his friends from Dingolfing factory what is going on. The reason for this long QC procedure is that in October-November-December of 2021 there was not enough Central Displays for cars, even they removed a touch screen. This applies to all g20, g22, g80, g82 and other models with same display. But they decided not to stop the whole production but just to produce them without those central displays and store them at the parking. Now, displays started to arrive but not as much to fix all of them at one time. The thing is that for instance if Bmw should produce 100 cars per day, only like 110-120 displays arrives daily. They produce 100 new cars and put the rest 10-20 displays to the ones that are in QC waiting for them. Thats why you see cars that are produced after yours and that are not waiting for parts. Friend said that situation is very sad and those guys in QC without central displays can wait 3-4 months more if situation does not change. I am going to call my dealer tomorrow and say a lot of bad words to them even though they are not to blame. This approach is unacceptable. Going to buy new Mercedes. F** you, BMW

Since April?!

F that. I would have canceled

[Vityaplant]

Originally Posted by modat

Since April?!

F that. I would have canceled

Since November 4, I am european, we write first date than month

[stunt2402]

[QUOTE=bruce911_;28487192]

Originally Posted by JWBimmer

I believe he left to take over Germany operations in Sept. This guy is the new head of NA, Sebastian Mackensen.[/QUOT

Thanks I sent him one too. Not holding my breath but getting desperate.

I sent one as well. Who knows what'll happen. I'm shooting for a free M, personally, but I'll be happy with a favorable response. 😆

[djpapeleta]

Originally Posted by Vityaplant

Since November 4, I am european, we write first date than month

Lmao I am dying laughing right now. I was thinking the same thing. What the hell type of patience you have waiting since April.

['Cane]

Originally Posted by Vityaplant

Guys, waiting for M440i, QC since 04/11/2021. Talked to my friend who is working on BMW factory in logistic area but not Dingolfing. He said that he knows from his friends from Dingolfing factory what is going on. The reason for this long QC procedure is that in October-November-December of 2021 there was not enough Central Displays for cars, even they removed a touch screen. This applies to all g20, g22, g80, g82 and other models with same display. But they decided not to stop the whole production but just to produce them without those central displays and store them at the parking. Now, displays started to arrive but not as much to fix all of them at one time. The thing is that for instance if Bmw should produce 100 cars per day, only like 110-120 displays arrives daily. They produce 100 new cars and put the rest 10-20 displays to the ones that are in QC waiting for them. Thats why you see cars that are produced after yours and that are not waiting for parts. Friend said that situation is very sad and those guys in QC without central displays can wait 3-4 months more if situation does not change. I am going to call my dealer tomorrow and say a lot of bad words to them even though they are not to blame. This approach is unacceptable. Going to buy new Mercedes. F** you, BMW

I mentioned that about the CID issue before, not sure if it was in this thread though. What sucks is that BMW knows what is going on, but they want to play dumb and deflect to the dealers so they don't have to deal with angry customers.

['Cane]

Oh, and I am also pretty sure that they don't retrofit the RAM and Amp at the plant, so we'll have another wait when they hit the VDC to have the stop sales fixed.