Stuck in QC purgatory official agony thread

johnd827 · 12-29-2021, 03:46 PM

Quote:

Originally Posted by adr_M3

Quote:

Originally Posted by johnd827

I HAVE PROGRESS!!!

Sales guy just rang me to say that my M3 is finally out of QC (status 150) and is now dispatched to port of exit (status 190).

Delivery date is now week 2!

I hope everyone else gets some good news (and some good luck) soon!!

Excellent news! Which build week were you? I am Week 46 which anecdotally seems like the cutoff for cars that are stuck in QC as I'm been seeing others with later build weeks make it out.

I was week 44 build. The car was stuck in QC for 7 weeks.

I've seen posts where cars were stuck in the port for weeks so I'm not counting my chickens just yet.

djpapeleta · 12-29-2021, 05:15 PM

Quote:

Originally Posted by johnd827

I was week 44 build. The car was stuck in QC for 7 weeks.

I've seen posts where cars were stuck in the port for weeks so I'm not counting my chickens just yet.

Did your tracker change or did you get notified from your SA.

johnd827 · 12-29-2021, 05:58 PM

Quote:

Originally Posted by djpapeleta

Quote:

Originally Posted by johnd827

I was week 44 build. The car was stuck in QC for 7 weeks.

I've seen posts where cars were stuck in the port for weeks so I'm not counting my chickens just yet.

Did your tracker change or did you get notified from your SA.

SA called to let me know. I don't think we can track the cars in the UK.

nitsua1978 · 12-30-2021, 04:56 AM

That's good news!

I'm also in the UK and have an M4 xDrive stuck in QC. Mine was build week 47, so I've been stuck for 4 weeks now.

Did you vehicle actually have any recalls or stop sales officially listed against it if you used the BMW recall tracker or the 3rd party https://bmw-recall-tool.netlify.app ? The reason I ask is that absolutely nothing is listed against my car and it was only the SA emailing BMW and getting a very vague response about semiconductor issues a week later that has provided any information. Conversely, the majority of vehicles in this thread that are or have been in QC all seem to have official recall flags against them.

nitsua1978 · 12-30-2021, 04:57 AM

Quote:

Originally Posted by adr_M3

Excellent news! Which build week were you? I am Week 46 which anecdotally seems like the cutoff for cars that are stuck in QC as I'm been seeing others with later build weeks make it out.

Well, my M4 xDrive was build week 47 and has been stuck in QC for 4 weeks now

johnd827 · 12-30-2021, 06:14 AM

Quote:

Originally Posted by nitsua1978

That's good news!

I'm also in the UK and have an M4 xDrive stuck in QC. Mine was build week 47, so I've been stuck for 4 weeks now.

Did you vehicle actually have any recalls or stop sales officially listed against it if you used the BMW recall tracker or the 3rd party https://bmw-recall-tool.netlify.app ? The reason I ask is that absolutely nothing is listed against my car and it was only the SA emailing BMW and getting a very vague response about semiconductor issues a week later that has provided any information. Conversely, the majority of vehicles in this thread that are or have been in QC all seem to have official recall flags against them.

No recalls or stop sales registered at all. The dealer said that it was held up because of a shortage in rear cameras. Don't know how much truth was in that mind

DCG82 · 12-30-2021, 09:03 AM

Quote:

Originally Posted by DCG82

Nearly 5 weeks here in QC. I sent an email to corporate as well but I don’t expect to hear anything back until after the new year.

I received an email back from BMW corporate! They said they are on holiday and will be in touch after January 10.

nitsua1978 · 12-30-2021, 11:08 AM

Quote:

Originally Posted by johnd827

No recalls or stop sales registered at all. The dealer said that it was held up because of a shortage in rear cameras. Don't know how much truth was in that mind

Thanks -- useful info -- I was beginning to wonder whether it was only me who was receiving no concrete information from BMW, but it sounds like you were in exactly the same boat! Maybe that is their UK strategy?

TheGriffindor · 12-30-2021, 12:11 PM

Quote:

Originally Posted by DCG82

I received an email back from BMW corporate! They said they are on holiday and will be in touch after January 10.

Same here. Sad

TheGriffindor · 12-30-2021, 02:43 PM

I have good news people. I contacted bmw USA support and got someone from the executive offices to take my case and complaint. My car has been in QC for 2 months and they are going to personally call the German plant next week and get back to me about what the giant hold up is for not only me but other people in this forum. I will update back here once i hear back.

DCG82 · 12-30-2021, 03:17 PM

Quote:

Originally Posted by TheGriffindor

I have good news people. I contacted bmw USA support and got someone from the executive offices to take my case and complaint. My car has been in QC for 2 months and they are going to personally call the German plant next week and get back to me about what the giant hold up is for not only me but other people in this forum. I will update back here once i hear back.

Would love to know what you find out!

bruce911_ · 12-30-2021, 03:36 PM

Quote:

Originally Posted by TheGriffindor

I have good news people. I contacted bmw USA support and got someone from the executive offices to take my case and complaint. My car has been in QC for 2 months and they are going to personally call the German plant next week and get back to me about what the giant hold up is for not only me but other people in this forum. I will update back here once i hear back.

That’s great! Can you share the contact information, the more people that inquire could be helpful. I’ve been in QC since 11/8 and I see others that have cars built after mine already receive their car or it’s on the way.

Garycoral · 12-30-2021, 03:39 PM

Thanks for the effort - Look forward to any details you can get!

Stuck in Q/C since 11/3

RoGo330i · 12-30-2021, 04:50 PM

Update: my 330i build came out of Quality Check after 33 days. I was never given a reason why it was stuck there for so long.
From the tracker:
Nov. 1: Order Received
Nov. 11: Production Begins
Nov. 26: Quality Check
Dec. 28: Final Assembly
Dec. 30: Ready for transport
I called my CA who said the car was actually in transport to the port in Mexico which folks on this forum have helpfully listed as Code 190 “In transit to port of exit.” The Genius line said it could still take another 4-5 weeks longer to get to the dealership in Northern California. Hope @atTheGriffindor can get some accurate information and progress.

elitex · 12-30-2021, 05:01 PM

My M8 is still stuck in QC since 11/22…. I think it'll be a bit longer as my car has B&W which seems to be taking longer.

I am not sure why they won't just ship it so at least the shipment part is done while waiting for the RAM.

TheGriffindor · 12-30-2021, 06:08 PM

Quote:

Originally Posted by bruce911_

That’s great! Can you share the contact information, the more people that inquire could be helpful. I’ve been in QC since 11/8 and I see others that have cars built after mine already receive their car or it’s on the way.

I contacted bmw support email. I guess
I got lucky to get my email pulled. I will update you all next week about what they say back from Germany.

jwt2440 · 12-30-2021, 06:38 PM

Quote:

Originally Posted by TheGriffindor

Quote:

Originally Posted by bruce911_

That's great! Can you share the contact information, the more people that inquire could be helpful. I've been in QC since 11/8 and I see others that have cars built after mine already receive their car or it's on the way.

I contacted bmw support email. I guess
I got lucky to get my email pulled. I will update you all next week about what they say back from Germany.

It blows my mind that you had to do this and the dealership sales/GM did not. What a disgrace. My steam shower controller is on back order and I've gotten better updates than BMW.

TheGriffindor · 12-30-2021, 07:03 PM

Quote:

Originally Posted by jwt2440

It blows my mind that you had to do this and the dealership sales/GM did not. What a disgrace. My steam shower controller is on back order and I've gotten better updates than BMW.

Trust me I said the same thing to this women on the phone today too. My dealer hasn’t done shit until I started to contact people above them. I told this lady the CA’s are useless and don’t care because the car is sold even if I back out of the sale. I will keep you posted brotha

Macheins · 12-30-2021, 08:00 PM

Quote:

Originally Posted by TheGriffindor

I contacted bmw support email. I guess
I got lucky to get my email pulled. I will update you all next week about what they say back from Germany.

Would love to know if they give you a real update or some BS answer like we've all been receiving. In QC since 11/19. No details on why.

monagram · 12-31-2021, 10:36 AM

For those that have done the developer tools check trick on mygarage, has anyone else's production date changed? Mine has said 11/5 since the QC step, but I checked today for the hell of it and it now says 12/23.

JWBimmer · 12-31-2021, 12:04 PM

Quote:

Originally Posted by monagram

For those that have done the developer tools check trick on mygarage, has anyone else's production date changed? Mine has said 11/5 since the QC step, but I checked today for the hell of it and it now says 12/23.

Just checked and mine still says 11/24.

DCG82 · 12-31-2021, 12:16 PM

Quote:

Originally Posted by JWBimmer

Just checked and mine still says 11/24.

Same

12-30-2021, 04:56 AM	#114
nitsua1978 New Member 9 Rep 24 Posts Drives: Incoming: G82XCP, now: F82CP Join Date: Dec 2021 Location: UK iTrader: (0)	That's good news! I'm also in the UK and have an M4 xDrive stuck in QC. Mine was build week 47, so I've been stuck for 4 weeks now. Did you vehicle actually have any recalls or stop sales officially listed against it if you used the BMW recall tracker or the 3rd party https://bmw-recall-tool.netlify.app ? The reason I ask is that absolutely nothing is listed against my car and it was only the SA emailing BMW and getting a very vague response about semiconductor issues a week later that has provided any information. Conversely, the majority of vehicles in this thread that are or have been in QC all seem to have official recall flags against them.
	Appreciate 0 Quote

12-30-2021, 02:43 PM	#120
TheGriffindor Private First Class 105 Rep 189 Posts Drives: 2022 BMW M4 Competition XDrive Join Date: Nov 2021 Location: Upstate New York iTrader: (0)	I have good news people. I contacted bmw USA support and got someone from the executive offices to take my case and complaint. My car has been in QC for 2 months and they are going to personally call the German plant next week and get back to me about what the giant hold up is for not only me but other people in this forum. I will update back here once i hear back.
	Appreciate 3 jwt2440180.00 adr_M3368.50 troska12.00 Quote

12-30-2021, 03:39 PM	#123
Garycoral First Lieutenant 224 Rep 314 Posts Drives: BMW iX M60 / 45e Join Date: Jun 2019 Location: Wisconsin iTrader: (0)	Thanks for the effort - Look forward to any details you can get! Stuck in Q/C since 11/3
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12-30-2021, 04:50 PM	#124
RoGo330i Private First Class 143 Rep 116 Posts Drives: BMW330i2022 Join Date: Dec 2021 Location: California iTrader: (0)	Update: my 330i build came out of Quality Check after 33 days. I was never given a reason why it was stuck there for so long. From the tracker: Nov. 1: Order Received Nov. 11: Production Begins Nov. 26: Quality Check Dec. 28: Final Assembly Dec. 30: Ready for transport I called my CA who said the car was actually in transport to the port in Mexico which folks on this forum have helpfully listed as Code 190 “In transit to port of exit.” The Genius line said it could still take another 4-5 weeks longer to get to the dealership in Northern California. Hope @atTheGriffindor can get some accurate information and progress.
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12-30-2021, 05:01 PM	#125
elitex . 1232 Rep 1,918 Posts Drives: 22 M8C Coupe, 21 X5MC Join Date: Mar 2012 Location: Atlanta iTrader: (0) Garage List 2020 Mercedes C63S ... [0.00] 2021 X5M Competition [0.00]	My M8 is still stuck in QC since 11/22…. I think it'll be a bit longer as my car has B&W which seems to be taking longer. I am not sure why they won't just ship it so at least the shipment part is done while waiting for the RAM. __________________ Previous 21 X5M MBB, 20 Evora GT, 20 C63S Coupe,19 X5 50i, 18 Giulia QV, 18 M5, 17 Evora 400, 18 LX570, 17 GT350,18 M4 Comp,17 R8 V10 ,17 M3 Comp,17 GT350,16 Escalade Plat ESV, 16 570S,16 911 GTS,15 M5, 15 LX570, 13 M5,13 Viper,14 Cayman S,13 M3,13 S4,10 RX8,12 A4,10 G37, 04 Mini Cooper S, 08 Scion TC, 06 Altima V6, 05 Altima, 01 Altima, 00 Altima, 94 Explorer, 92 Toyota Pickup, 98 Altima
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12-31-2021, 10:36 AM	#130
monagram Second Lieutenant 124 Rep 260 Posts Drives: 2022 M4 Convertible Join Date: Jan 2015 Location: Staten Island iTrader: (0)	For those that have done the developer tools check trick on mygarage, has anyone else's production date changed? Mine has said 11/5 since the QC step, but I checked today for the hell of it and it now says 12/23.
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