Long scratch on my new M4

Vico726 · 12-23-2022, 10:15 AM

After 10 months waiting finally delivered today, but there is a 10 inch long scratch from front bumper to bonnet. Any suggestions for this? If I don’t mind, how much discount should I get for this?

DocWeatherington · 12-23-2022, 10:33 AM

Have them repair it via the body shop or give you a discount for the price of repair if they can't match the paint well enough or don't want to try.

Can it be polished out or PPF'd over to hide it

Vico726 · 12-23-2022, 11:59 AM

Quote:

Originally Posted by DocWeatherington

Have them repair it via the body shop or give you a discount for the price of repair if they can't match the paint well enough or don't want to try.

Can it be polished out or PPF'd over to hide it

They offer me 3k off, waive the dealer fee and repair the paint. Also give me a coating called Luxcare. Do you think it acceptable?

DocWeatherington · 12-23-2022, 12:06 PM

Quote:

Originally Posted by Vico726

They offer me 3k off, waive the dealer fee and repair the paint. Also give me a coating called Luxcare. Do you think it acceptable?

I would think so... They are fixing the paint ..then giving you stuff to make things right.

Just make sure they aren't upping the MF or the loan rate.

Lakeside · 12-23-2022, 02:13 PM

It's going to be really person but if I was buying, I'd probably reorder if possible. If leasing to NOT keep, probably accept an adjustment.

I'm picky though. Not many body shops I trust.

colo3Kid · 12-23-2022, 02:22 PM

Sounds like they're trying to make things right. I would pick my owning coating and ask them pay for it.

MichaelB1969 · 12-24-2022, 07:13 PM

Seems like they are trying to do the right thing. I wouldn’t be too thrilled that it happened but their offer seems reasonable and I’d personally take it. Although I’d probably skip the Luxcare stuff.

Multimodal · 12-28-2022, 04:41 PM

As far as I can tell in the photos, that is a surface abrasion that can easily be buffed out. You are super lucky to get a $3K-$4K discount for that. Take it and run!

MichaelB1969 · 12-28-2022, 04:53 PM

Quote:

Originally Posted by Mr. Maboomba

As far as I can tell in the photos, that is a surface abrasion that can easily be buffed out. You are super lucky to get a $3K-$4K discount for that. Take it and run!

Highly doubt that it will buff out. First of all, if it could be, the dealer probably would have already done so. Second, you can see that it removed paint down to the primer in one little spot, which suggests the rest of it is likely too deep to buff out.

But if you are right, that would certainly be nice!

Multimodal · 12-28-2022, 04:56 PM

I would agree to the offer and wait to accept delivery pending inspection/acceptance of the repair. If it can't be repaired I would not personally take the car.

Fugly M3 · 12-28-2022, 04:57 PM

If it involves any repainting, I would walk.

MichaelB1969 · 12-28-2022, 05:58 PM

Quote:

Originally Posted by Mr. Maboomba

I would agree to the offer and wait to accept delivery pending inspection/acceptance of the repair. If it can't be repaired I would not personally take the car.

Yup, good plan.

ChiTownM · 12-29-2022, 09:13 AM

If you PPF the front and it will hide it after buffing, I would actually take the deal. If you will use it as a daily driver, then it is not a big deal anyways….

If they repaint the hood, I would confirm that it will match well. I had white and Black resprayed on two different cars and I couldn’t tell the difference, but other maybe can….so depends on how picky you are!

TopJimmy · 12-29-2022, 09:45 AM

Take the discounts and let them fix it. As long as you can't see it afterwards you're good. If you can still see a blemish keep complaining until you're happy.

Habber · 12-29-2022, 10:09 AM

Discount is very generous. The only question is if the end result will be acceptable enough for you.

LuvMyE92 · 12-29-2022, 12:29 PM

$3K off sounds like a deal. That can probably be fixed with just some touch-up paint, wet sanding and polish. Don't have to repaint the entire hood nor bumper.

That would make me cry though, gotta say. But then, it's just a car, and after you get the first rock chip, it doesn't matter any more.

Best of luck, let us know what you do!

MichaelB1969 · 12-29-2022, 03:40 PM

Quote:

Originally Posted by LuvMyE92

$3K off sounds like a deal. That can probably be fixed with just some touch-up paint, wet sanding and polish. Don't have to repaint the entire hood nor bumper.

That would make me cry though, gotta say. But then, it's just a car, and after you get the first rock chip, it doesn't matter any more.

Best of luck, let us know what you do!

Can't imagine touch-up paint working out well. I used to freak out if a car had to be painted as I never thought it would look as good as the factory paint, but high-quality body shops today do a fantastic job and my bet is that if they repaint the hood you'll never know it.

URBAN LEGEND · 12-29-2022, 04:02 PM

Take the deal.

LuvMyE92 · 12-30-2022, 10:06 AM

Quote:

Originally Posted by MichaelB1969

Can't imagine touch-up paint working out well.

A really good paint man can make it work. I've touched-up rock chips on my cars, with mixed results (because I'm incompetent). The best I ever did was on my 991.1 in Amaranth Red (metallic) and I dabbed-on the paint, put on some clear, wet sanded and polished, and even I, who knew exactly where the holes were, could not see it.

Then again, on one of my former BMWs, I sanded through the paint.

12-23-2022, 10:15 AM	#1
Vico726 New Member 15 Rep 7 Posts Drives: BMW M4 Join Date: Oct 2022 Location: Miami iTrader: (0)	Long scratch on my new M4 After 10 months waiting finally delivered today, but there is a 10 inch long scratch from front bumper to bonnet. Any suggestions for this? If I don’t mind, how much discount should I get for this? Attached Images
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12-23-2022, 10:33 AM	#2
DocWeatherington Brigadier General 2939 Rep 4,087 Posts Drives: F90 CP Join Date: Jul 2014 Location: US iTrader: (0) Garage List 23 Bmw M3 [10.00]	Have them repair it via the body shop or give you a discount for the price of repair if they can't match the paint well enough or don't want to try. Can it be polished out or PPF'd over to hide it
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12-23-2022, 02:13 PM	#5
Lakeside Lieutenant 400 Rep 453 Posts Drives: 2003 BMW 330i Join Date: Nov 2021 Location: Wildwood, MO iTrader: (0)	It's going to be really person but if I was buying, I'd probably reorder if possible. If leasing to NOT keep, probably accept an adjustment. I'm picky though. Not many body shops I trust. __________________ 2003 330i (Titanium Silver) 2023 M3 Competition xDrive (Skyscraper Grey)
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12-23-2022, 02:22 PM	#6
colo3Kid Private First Class 155 Rep 127 Posts Drives: BMW 2022 M4 Comp Xdrive Join Date: May 2022 Location: Corpus Christi, TX iTrader: (0)	Sounds like they're trying to make things right. I would pick my owning coating and ask them pay for it.
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12-24-2022, 07:13 PM	#7
MichaelB1969 Captain 1040 Rep 610 Posts Drives: 2023 G80 Base SSG/Fiona Join Date: Dec 2022 Location: San Francisco iTrader: (0)	Seems like they are trying to do the right thing. I wouldn’t be too thrilled that it happened but their offer seems reasonable and I’d personally take it. Although I’d probably skip the Luxcare stuff.
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12-28-2022, 04:41 PM	#8
Multimodal Lieutenant Colonel 2896 Rep 1,865 Posts Drives: 2019 X5 50i, 2018 911 T Join Date: Oct 2009 Location: Annapolis, MD iTrader: (1)	As far as I can tell in the photos, that is a surface abrasion that can easily be buffed out. You are super lucky to get a $3K-$4K discount for that. Take it and run! __________________ Current garage: 2023 Rivian R1S Adventure Forest Green/Ocean Coast, 2018 Porsche 911 T Carrara White Metallic/Black, 2019 Ram 2500 Big Horn Diamond Black/Diesel Gray Archived: 2019 BMW X5 50i M Sport Mineral White/Full Black,2019 Ford GT350 Ford Performance Blue/Dark Slate, 2012 BMW X5 50i Alpine White/Black, 2014 BMW 320i M Sport Melbourne Red/Black, 2009 BMW DINAN3 Alpine White/Black, 2008 BMW 335xi Alpine White/Black, 1998 BMW 328is Avus Blue/Tan
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12-28-2022, 04:56 PM	#10
Multimodal Lieutenant Colonel 2896 Rep 1,865 Posts Drives: 2019 X5 50i, 2018 911 T Join Date: Oct 2009 Location: Annapolis, MD iTrader: (1)	I would agree to the offer and wait to accept delivery pending inspection/acceptance of the repair. If it can't be repaired I would not personally take the car. __________________ Current garage: 2023 Rivian R1S Adventure Forest Green/Ocean Coast, 2018 Porsche 911 T Carrara White Metallic/Black, 2019 Ram 2500 Big Horn Diamond Black/Diesel Gray Archived: 2019 BMW X5 50i M Sport Mineral White/Full Black,2019 Ford GT350 Ford Performance Blue/Dark Slate, 2012 BMW X5 50i Alpine White/Black, 2014 BMW 320i M Sport Melbourne Red/Black, 2009 BMW DINAN3 Alpine White/Black, 2008 BMW 335xi Alpine White/Black, 1998 BMW 328is Avus Blue/Tan
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12-28-2022, 04:57 PM	#11
Fugly M3 Major General 5085 Rep 5,115 Posts Drives: 2023 M3CX Join Date: May 2006 Location: SoCal iTrader: (5)	If it involves any repainting, I would walk. __________________ 2024 M4CX M2C PCD M2C Mountain West Roadie M4 Cross Country Roadie 2017 230i ED 2023 G87 Nurburgring Trip
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12-29-2022, 09:13 AM	#13
ChiTownM Lieutenant Colonel 1062 Rep 1,540 Posts Drives: M and i BMWs Join Date: Oct 2010 Location: Chicago iTrader: (0)	If you PPF the front and it will hide it after buffing, I would actually take the deal. If you will use it as a daily driver, then it is not a big deal anyways…. If they repaint the hood, I would confirm that it will match well. I had white and Black resprayed on two different cars and I couldn’t tell the difference, but other maybe can….so depends on how picky you are!
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12-29-2022, 09:45 AM	#14
TopJimmy Major General 5465 Rep 5,155 Posts Drives: 2023 M3 Comp xDrive Join Date: Jul 2019 Location: Chester County, PA iTrader: (5)	Take the discounts and let them fix it. As long as you can't see it afterwards you're good. If you can still see a blemish keep complaining until you're happy. __________________ '18 F80 Base 6MT \| '19 F82 Exec DCT \| '18 F82 Comp Exec DCT \| '23 G80cx
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12-29-2022, 10:09 AM	#15
Habber Colonel 3515 Rep 2,005 Posts Drives: BMW M3 2024 Brooklyn Grey SOLD Join Date: Sep 2016 Location: Canada iTrader: (1) Garage List [9.83]	Discount is very generous. The only question is if the end result will be acceptable enough for you.
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12-29-2022, 12:29 PM	#16
LuvMyE92 Occasionally frequent poster 3000 Rep 2,744 Posts Drives: CT5V-Blackwing Join Date: Jan 2008 Location: RTP NC, USA iTrader: (0)	$3K off sounds like a deal. That can probably be fixed with just some touch-up paint, wet sanding and polish. Don't have to repaint the entire hood nor bumper. That would make me cry though, gotta say. But then, it's just a car, and after you get the first rock chip, it doesn't matter any more. Best of luck, let us know what you do! __________________ Current inventory: F22 & G05 Cadillac CT5-V Blackwing w/3 pedals Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2)
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12-29-2022, 04:02 PM	#18
URBAN LEGEND Rocky 412 Rep 3,085 Posts Drives: 16 M5, 18 ZL1 1LE, 18 M3 Join Date: Feb 2009 Location: Brenham TX iTrader: (0)	Take the deal.
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