[bimmermann88]

My car is currently on a train going towards VPC does anybody know when PCD will get in contact with me? I have no stop sales or recalls!

[NightWriter]

Not sure; they've probably altered their process this year because of all the potential for delays, but you can reach out to them at PerformanceCenterDelivery@bmwmc.com with your VIN and inquire.

[Mowe]

Honestly - takes about 30 days.

Did you sign paperwork yet ? If not dealer will probably call you first and then do that. Been my experience.

[bimmermann88]

Originally Posted by Mowe

Honestly - takes about 30 days.

Did you sign paperwork yet ? If not dealer will probably call you first and then do that. Been my experience.

Nothing Butkus lol

[Mowe]

Originally Posted by bimmermann88

Nothing Butkus lol

You're probably about 2 months out. I hit port , 2 hours away on 1/24. Picking up 3/24 as FYI.

[Nick70115]

Originally Posted by bimmermann88

My car is currently on a train going towards VPC does anybody know when PCD will get in contact with me? I have no stop sales or recalls!

PCD contacted me as soon as I was cleared from VPC. So once you clear you should hear from them pretty shortly. Unless I somehow got lucky. They scheduled me 13 days later.

[bimmermann88]

I just got this from the pcd people. Looks like this is just a bs response! I already talk to genius and my CA they said I do not have any stop sales and my car is currently on train. They have to have some idea or a ballpark of what the heck is going on with the car

Hello Mr. Mann,

Unfortunately, in addition to shipping delays we have also seen stop sales being added to imported vehicles once they arrive at the US port and for that reason we cannot offer a delivery date at this time. Once the vehicle has arrived at the U.S. port, completed all the processes at the Vehicle Processing Center (VPC) and has been assigned a work order completed date we will be able to move forward with processing your reservation request. Once your reservation request has been processed we will send another e-mail, with information regarding the first available tentative delivery date, to your BMW Client Advisor.

Best regards,
Kelli

BMW Group
Kelli C. Cardoso
Delivery Scheduling and Logistics Analyst

[vj123]

Originally Posted by bimmermann88

I just got this from the pcd people. Looks like this is just a bs response! I already talk to genius and my CA they said I do not have any stop sales and my car is currently on train. They have to have some idea or a ballpark of what the heck is going on with the car

Under current situations, they would not schedule anything until the vehicle arrives in the US port and clears their process even if you dont have a stop sale. I can understand where they are coming from as there might be several delays until the vehicle lands in US.

There have been several reports that even though the status says that the vehicle is at German port, they never left the manufacturing plant and this went on for weeks. Why would PC want to add additional work by rescheduling your appointment multiple times if you come across several delays which is outside their control.

[bimmermann88]

Originally Posted by vj123

Under current situations, they would not schedule anything until the vehicle arrives in the US port and clears their process even if you dont have a stop sale. I can understand where they are coming from as there might be several delays until the vehicle lands in US.

There have been several reports that even though the status says that the vehicle is at German port, they never left the manufacturing plant and this went on for weeks. Why would PC want to add additional work by rescheduling your appointment multiple times if you come across several delays which is outside their control.

I'm no longer in port I'm at the VPC center right now that's coming from genius!

[NightWriter]

I understand your frustration, but bear in mind the PC folks are not involved with the manufacturing process or handling subsequent stop-sales or other issues. They're narrowly focused on just handing the car over to you. So it makes sense that they need to wait until all upstream processes are complete before they commit to anything.

Consider if they did schedule deliveries prematurely, then people would make travel plans, only to find out later that they don't have the car yet and will need to postpone.

[bimmermann88]

Originally Posted by NightWriter

I understand your frustration, but bear in mind the PC folks are not involved with the manufacturing process or handling subsequent stop-sales or other issues. They're narrowly focused on just handing the car over to you. So it makes sense that they need to wait until all upstream processes are complete before they commit to anything.

Consider if they did schedule deliveries prematurely, then people would make travel plans, only to find out later that they don't have the car yet and will need to postpone.

I completely understand and not really frustrated at all! I was just putting feelers out their for people who have done it before and what the process is!

[bapeezy]

My CA told me the same, they won't schedule pcd until the car clears vpc. However my CA had to schedule the pcd for me.

Per genius, my car cleared the vpc on Thurs 02/24. I texted my CA morning of Mon 02/28, he said he didn't see the car clear on his end yet. But later that afternoon he texted me with earliest pcd date of 03/30, which he scheduled on my behalf. After which I received emails /paperwork from pcd.

Point being, I wouldn't wait on pcd to contact you, probably worth putting a bug in your CA's ear.

[NightWriter]

Originally Posted by bapeezy

Per genius, my car cleared the vpc on Thurs 02/24. I texted my CA morning of Mon 02/28, he said he didn't see the car clear on his end yet. But later that afternoon he texted me with earliest pcd date of 03/30, which he scheduled on my behalf. After which I received emails /paperwork from pcd.

So it sounds like the PC itself is about a month behind on deliveries? Great.

[bimmermann88]

Originally Posted by bapeezy

My CA told me the same, they won't schedule pcd until the car clears vpc. However my CA had to schedule the pcd for me.

Per genius, my car cleared the vpc on Thurs 02/24. I texted my CA morning of Mon 02/28, he said he didn't see the car clear on his end yet. But later that afternoon he texted me with earliest pcd date of 03/30, which he scheduled on my behalf. After which I received emails /paperwork from pcd.

Point being, I wouldn't wait on pcd to contact you, probably worth putting a bug in your CA's ear.

That's what I figured my CA is actually pretty good at keeping me informed on things…. especially that I did see him going on 2 month now because I was in the area. I figured I stop by and he said he would contact me if PCD ever contacted him. I've bought many cars from him in the past so he knows I like to be on top of things and knows that I am very excited about this car since I ordered it in July as it is my first M! I may put a little bug/flame in his ear as soon as genius tells me it clears VPC and just say I'm just checking on things and acting like I'm clueless on what's going on. But other than that there's not much more I can do I'm in the homestretch!

[br438]

Originally Posted by NightWriter

So it sounds like the PC itself is about a month behind on deliveries? Great.

From my CA and someone that I know who works at PCD - 1 month added to your delivery timeline is average for PCD deliveries. They can only do 8 or 9(?) a day, 5 days a week. That's max 45 a week.

X series alone in Spartanburg has 1,500 vehicles a day roll off the assembly line. With PCD deliveries being a fraction of all North American sales from all plants around the world, they are not BSing you or "behind". It's just the numbers.

That - and they probably found out very early on in the program that using any kid-gloves with scheduling made a mess of the whole affair, so it is a very austere process. ... exactly the same DNA that makes your car a great one. hahahahaaa

[Ibiza]

Originally Posted by br438

From my CA and someone that I know who works at PCD - 1 month added to your delivery timeline is average for PCD deliveries. They can only do 8 or 9(?) a day, 5 days a week. That's max 45 a week.

X series alone in Spartanburg has 1,500 vehicles a day roll off the assembly line. With PCD deliveries being a fraction of all North American sales from all plants around the world, they are not BSing you or "behind". It's just the numbers.

That - and they probably found out very early on in the program that using any kid-gloves with scheduling made a mess of the whole affair, so it is a very austere process. ... exactly the same DNA that makes your car a great one. hahahahaaa

A super majority of PCD's these days are X vehicles.

OP has to understand that everyone is the same boat regarding the imported cars waiting at the VPC for the stop sales to clear. The PC staff is outstanding as they go beyond expectations and are tracking each car daily—they are on top of their game.

[NightWriter]

Originally Posted by br438

From my CA and someone that I know who works at PCD - 1 month added to your delivery timeline is average for PCD deliveries. They can only do 8 or 9(?) a day, 5 days a week. That's max 45 a week.

X series alone in Spartanburg has 1,500 vehicles a day roll off the assembly line. With PCD deliveries being a fraction of all North American sales from all plants around the world, they are not BSing you or "behind". It's just the numbers.

Sounds like they should prioritize M cars