Lost Sirius XM

vetteflier · 11-04-2021, 12:22 PM

I went to turn on Christmas music on XM and had no signal except channel 1 shilling to sign up. Contacted Sirius and they said I only had a 3 month 'trial.' Called BMW and they said it is a Sirius problem and nothing they can do. Did this happen to anyone else? The BMW guy said he's hand a number of people call about it. Anyone have any experience/solution? Thanks for any help!

jimbethesda · 11-04-2021, 01:51 PM

Quote:

Originally Posted by vetteflier

I went to turn on Christmas music on XM and had no signal except channel 1 shilling to sign up. Contacted Sirius and they said I only had a 3 month 'trial.' Called BMW and they said it is a Sirius problem and nothing they can do. Did this happen to anyone else? The BMW guy said he's hand a number of people call about it. Anyone have any experience/solution? Thanks for any help!

I stop working when someone tries to play Christmas music too.

Some car brands only come with a 3-month trial, but in our specs, it says 1 year. When you said you called BMW, did you call BMWNA or your dealership?

I would try calling the BMW Genius line if you haven’t already.

vetteflier · 11-04-2021, 05:14 PM

Called the Dealership. Looks like they aren't terribly concerned. Passed me off to Sales from Service. Voice mail. Called BMW NA--genius can't help--Sirius problem, not them, although he heard of it. Finally, Sirius gave me a free 3 month trial--good until early Feb, not late Apr. Does give me time to push the Dealership to get off their asses or ask for compensation for breach of contract. 12 month full access is part of what I paid for, per sticker. And I do know Contract Law very well. Wonder if others are going to go through the same thing.

jimbethesda · 11-04-2021, 06:24 PM

Quote:

Originally Posted by vetteflier

Called the Dealership. Looks like they aren't terribly concerned. Passed me off to Sales from Service. Voice mail. Called BMW NA--genius can't help--Sirius problem, not them, although he heard of it. Finally, Sirius gave me a free 3 month trial--good until early Feb, not late Apr. Does give me time to push the Dealership to get off their asses or ask for compensation for breach of contract. 12 month full access is part of what I paid for, per sticker. And I do know Contract Law very well. Wonder if others are going to go through the same thing.

Ugh. Shouldn't be this hard. I just picked up mine, so have barely passed the 3 day mark so far.

vetteflier · 11-06-2021, 03:33 PM

Worked it out with XM. 3 month "trial" now, when it ends Feb 4, will call and get another 3 month "trial." Talked to a corporate person, not call center. She understood the situation and came up with an easy solution. So, end up getting an extra 10 days for free. BMW NA and the Dealer both useless.

barryc365 · 11-06-2021, 03:36 PM

I'd say your wifi subscription needs to be paid for. It will work then I would say

Wifi is only 3 month trial

Edit: never mind, Sirius is satellite but I had all
Sorts of issues with my connections without wifi subscription

Gfit · 11-06-2021, 04:03 PM

Didn't you hear? Christmas is cancelled.

11-04-2021, 12:22 PM	#1
vetteflier Captain 468 Rep 609 Posts Drives: 2021 BMW M4 Competition Join Date: Apr 2021 Location: Colorado iTrader: (0)	Lost Sirius XM I went to turn on Christmas music on XM and had no signal except channel 1 shilling to sign up. Contacted Sirius and they said I only had a 3 month 'trial.' Called BMW and they said it is a Sirius problem and nothing they can do. Did this happen to anyone else? The BMW guy said he's hand a number of people call about it. Anyone have any experience/solution? Thanks for any help!
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11-04-2021, 05:14 PM	#3
vetteflier Captain 468 Rep 609 Posts Drives: 2021 BMW M4 Competition Join Date: Apr 2021 Location: Colorado iTrader: (0)	Called the Dealership. Looks like they aren't terribly concerned. Passed me off to Sales from Service. Voice mail. Called BMW NA--genius can't help--Sirius problem, not them, although he heard of it. Finally, Sirius gave me a free 3 month trial--good until early Feb, not late Apr. Does give me time to push the Dealership to get off their asses or ask for compensation for breach of contract. 12 month full access is part of what I paid for, per sticker. And I do know Contract Law very well. Wonder if others are going to go through the same thing.
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11-06-2021, 03:33 PM	#5
vetteflier Captain 468 Rep 609 Posts Drives: 2021 BMW M4 Competition Join Date: Apr 2021 Location: Colorado iTrader: (0)	Worked it out with XM. 3 month "trial" now, when it ends Feb 4, will call and get another 3 month "trial." Talked to a corporate person, not call center. She understood the situation and came up with an easy solution. So, end up getting an extra 10 days for free. BMW NA and the Dealer both useless.
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11-06-2021, 03:36 PM	#6
barryc365 Major 1955 Rep 1,377 Posts Drives: BMWM3 Join Date: Apr 2021 Location: NYC iTrader: (1)	I'd say your wifi subscription needs to be paid for. It will work then I would say Wifi is only 3 month trial Edit: never mind, Sirius is satellite but I had all Sorts of issues with my connections without wifi subscription
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11-06-2021, 04:03 PM	#7
Gfit Lieutenant Colonel 2709 Rep 1,658 Posts Drives: 2023 X3M, 2024 X5M. Sold 2022 Join Date: Mar 2007 Location: Westchester, NY iTrader: (0)	Didn't you hear? Christmas is cancelled.
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