Paint issue

nunzo · 11-13-2023, 03:57 PM

Quote:

Originally Posted by Jax327

The PPF shop works with the dealership. It was all arranged through them. The installer came to the dealer and performed the work before I took delivery. I paid the dealership when I took delivery.

I have to ask...if it was the dealer south of the city, they offered me the same PPF option (outsourced) and it was priced like 20% higher than the 2 best local shops for less coverage. I declined but it seemed like they just started offering that in August or so.

Jax327 · 11-14-2023, 06:39 AM

Quote:

Originally Posted by nunzo

I have to ask...if it was the dealer south of the city, they offered me the same PPF option (outsourced) and it was priced like 20% higher than the 2 best local shops for less coverage. I declined but it seemed like they just started offering that in August or so.

The dealer matched the price of the local shop so I got a pretty fair deal…at first ha.

Juanero · 11-14-2023, 02:17 PM

in the Pcar world, the dealer would get it sorted, and would cover getting the ppf redone, too.
it definitely was an issue with the paint booth on that one. QC must have called in sick.

nunzo · 11-14-2023, 03:56 PM

Quote:

Originally Posted by Juanero

in the Pcar world, the dealer would get it sorted, and would cover getting the ppf redone, too.
it definitely was an issue with the paint booth on that one. QC must have called in sick.

My friend ordered a Boxster Spyder. Goes to pick it up at PECLA, and there's plainly visible paint defects in the base color. Basically paint splatters in a different color than the paint. No one told him until after they pulled off the cloth when he picked it up.

It got through Porsche Germany and stateside inspections. They're not producing the car anymore so he's in a weird back and forth with them on making it right. If he gets the car repainted, even via Porsche, it can't be a CPO car if he ever choses to sell it.

samuraifuria · 11-14-2023, 05:24 PM

Quote:

Originally Posted by mt6

looks like the ppf got dust your paint seems fine

you need glasses homie hahahahahahaha

MJBO · 11-14-2023, 08:58 PM

Quote:

Originally Posted by MT6

Looks like the PPF got dust your paint seems fine

I think you’re in the wrong thread, because the photos in this thread show nothing of the sort.

Zim_Zimma · 11-14-2023, 09:01 PM

Quote:

Originally Posted by Jax327

Just picked up my new 24. When I picked it up the other day it was dark out. When I had it out today and noticed around the grill on both sides where it looks like the paint didn’t cover all the way. Pretty disappointed considering the cost of these vehicles. I sent the pics to my sales associate just now to let him know. I remember someone posting something with the same problem a few weeks ago. I would imagine the dealer will make this right.

I have the same issue on TB M4 I think if more people look in that same spot on the inside of the grill they will see a lighter layer of paint. It doesn’t bother me much because I can’t see it and I know it’s there. Must be the way the machines paint the bumbers, hard to get the inside.

Berzerker · 11-15-2023, 07:34 AM

Quote:

Originally Posted by Zim_Zimma

I have the same issue on TB M4 I think if more people look in that same spot on the inside of the grill they will see a lighter layer of paint. It doesn’t bother me much because I can’t see it and I know it’s there. Must be the way the machines paint the bumbers, hard to get the inside.

This is definitely not normal. My previous dravit didn't have any issues and my current car doesn't have this issue, along with other people commenting, I definitely think this should something BMW should address for each incident.

SoCalBimmerGuy · 11-15-2023, 10:45 AM

Quote:

Originally Posted by Jax327

Just picked up my new 24. When I picked it up the other day it was dark out. When I had it out today and noticed around the grill on both sides where it looks like the paint didn’t cover all the way. Pretty disappointed considering the cost of these vehicles. I sent the pics to my sales associate just now to let him know. I remember someone posting something with the same problem a few weeks ago. I would imagine the dealer will make this right.

If it is indeed a paint issue and the dealer is going to fix it I would suggest you take it where you want to take it and have them reimburse you and get the estimate of repairs fixed. Or make sure you know where it is going and do your own research on that repair facility. Knowing dealers they will go with the cheapest option to fix it. Happened to me on my X5. Got scratched during service and they took it to the dealerships paint and body. Had to go back three times and still wasn't right. I was selling the car anyway but would never let a dealer touch my paint ever again after that.

Secondly you should call BMW NA once fixed. Tell them about the issue and how long the car was in the shop getting fixed. They will put in a case issue for it and essentially decide how to compensate you. My X5 was at the dealer for 2 months waiting for a part (warranty thing). They issued me a check for 1 of my car payments. Hope that helps.

Jax327 · 12-25-2023, 07:40 PM

Wanted to give you all an update on this issue. My dealer has a collision center as well and got the car in last Monday and had the car back to me by Friday. They will call the PPF installer in a month as the paint needs to cure for 30 days before putting the wrap back on. Overall, I am happy with the work they did and it looks great now.
Name: IMG_0992.jpg
Views: 195
Size: 218.1 KB

Name: IMG_0992.jpg
Views: 195
Size: 218.1 KB

Name: IMG_0991.jpg
Views: 194
Size: 201.5 KB

Name: IMG_0990.jpg
Views: 197
Size: 184.6 KB

SigmaShift · 03-15-2024, 05:30 PM

glad its sorted

Forzanerazzurri · 03-15-2024, 06:10 PM

Glad to see this fixed right.

M4Tejas · 03-16-2024, 07:02 PM

Quote:

Originally Posted by Forzanerazzurri

That part of the bumper is actually really hard for a bad PPF installer to get right. Looks like this guy just took the short cut.

True. The compound angles are a bitch. I am stripping off my PPF. Fuck PPF.

Forzanerazzurri · 03-16-2024, 07:29 PM

Quote:

Originally Posted by M4Tejas

True. The compound angles are a bitch. I am stripping off my PPF. Fuck PPF.

Something like XPEL is especially hard to get right on the bumper angles. It doesn't play well. Try a better quality film like STEK, UPPF, SunTek (don't have much experience with Kavaca but I doubt it's worse than XPEL).

M4Tejas · 03-16-2024, 11:33 PM

Quote:

Originally Posted by Forzanerazzurri

Something like XPEL is especially hard to get right on the bumper angles. It doesn't play well. Try a better quality film like STEK, UPPF, SunTek (don't have much experience with Kavaca but I doubt it's worse than XPEL).

I have SunTek but as always it was probably this shops 1st run in with this G8x platform. Someone who has stretched the front end of this European Alps shaped front bumper cap would be better versed a few runs in!

Sum-o-bitch looks like the Matterhorn

My M3 · 03-17-2024, 01:44 AM

That is disgusting, the PPF people should not have installed the PPF unless the paint finish was correct. The dealer should not have accepted the vehicle from the PPF people like that. I hope they did not pay him for the PPF as it will need to be removed for the paint to be reapplied. To me they are both at fault. I wouldn't worry about the dealer as he has not looked after you at this stage. Good luck with it all. At least the paitwork BMW will cover under warranty which the dealer should have done before you picked it up.

11-14-2023, 02:17 PM	#25
Juanero Second Lieutenant 214 Rep 226 Posts Drives: Pcars, TOYcars, M3Cx Join Date: Jan 2023 Location: Atlanta iTrader: (0)	in the Pcar world, the dealer would get it sorted, and would cover getting the ppf redone, too. it definitely was an issue with the paint booth on that one. QC must have called in sick.
	Appreciate 0 Quote

12-25-2023, 07:40 PM	#32
Jax327 First Lieutenant 435 Rep 335 Posts Drives: 2024 M3 Competition Xdrive Join Date: Jul 2023 Location: Pittsburgh, PA iTrader: (0) Garage List 2023 Porsche Cayenne [0.00] 2021 Ram 2500 Diese ... [0.00]	Wanted to give you all an update on this issue. My dealer has a collision center as well and got the car in last Monday and had the car back to me by Friday. They will call the PPF installer in a month as the paint needs to cure for 30 days before putting the wrap back on. Overall, I am happy with the work they did and it looks great now.
	Appreciate 12 forcefed2562.50 vbb1862.50 'Cane8514.50 s58544.00 chicagofan0019146.00 PipeM3196.00 geighty234.00 holmar888289.00 Berzerker2883.50 Forzanerazzurri6918.00 M4Tejas788.00 bri10425937.00 Quote

03-15-2024, 05:30 PM	#33
SigmaShift Second Lieutenant 466 Rep 273 Posts Drives: 2024 BMW M4 Competition xDrive Join Date: Sep 2021 Location: Pittsburgh iTrader: (1) Garage List 2024 iX xDrive 50 [0.00] 2024 M4 Competition ... [0.00] 2023 M240xi [0.00]	glad its sorted __________________ 2024 Verde British Racing BMW M4 Competition xDrive 2024 Sapphire Black BMW iX xDrive50 2023 Vapor Blue Ford Mach-E GT Performance Edition
	Appreciate 0 Quote

03-15-2024, 06:10 PM	#34
Forzanerazzurri Banned 6918 Rep 3,277 Posts Drives: E46 M3 Coupe/G80 M3CX Join Date: Jul 2021 Location: Alberta iTrader: (0) Garage List 2003 BMW M3 Coupe [0.50] 2022 BMW M3 Competi ... [5.12]	Glad to see this fixed right.
	Appreciate 1 Jax327435.00 Quote

03-17-2024, 01:44 AM	#38
My M3 New Member 48 Rep 25 Posts Drives: 2023 M3 Competition X Drive Join Date: Sep 2023 Location: Sydney, Australia iTrader: (0)	That is disgusting, the PPF people should not have installed the PPF unless the paint finish was correct. The dealer should not have accepted the vehicle from the PPF people like that. I hope they did not pay him for the PPF as it will need to be removed for the paint to be reapplied. To me they are both at fault. I wouldn't worry about the dealer as he has not looked after you at this stage. Good luck with it all. At least the paitwork BMW will cover under warranty which the dealer should have done before you picked it up.
	Appreciate 0 Quote