[Arnaldo]

I received news about my BMW today!
The news is that it is still stopped!
what is QC?
And status 155?

[edofloat]

Originally Posted by 'Cane

Ditto

Same here.

[edofloat]

I *think* I see 'Cane 's car! In the storage area!

['Cane]

Originally Posted by edofloat

I *think* I see 'Cane 's car! In the storage area!

Yeah, I think it's one of these.

[edofloat]

Originally Posted by 'Cane

Yeah, I think it's one of these.

I knew it!

[bruce911_]

Originally Posted by 'Cane

Yeah, I think it's one of these.

Wow I think I’m parked right next to yours! Is it my imagination or does it look like a lot of black cars in that picture?

[mjbernatz]

Originally Posted by bruce911_

Wow I think I’m parked right next to yours! Is it my imagination or does it look like a lot of black cars in that picture?

One of those dark ones is undoubtedly my Tanzanite Blue M4CX. Just sitting there exposed to the German winter weather.

[mjbernatz]

I just sent an email to the head of BMW North America: sebastian.mackensen@bmwna.com Recommend those of you in QC Purgatory do the same. Let's escalate this to the top, folks.

['Cane]

Originally Posted by mjbernatz

I just sent an email to the head of BMW North America: sebastian.mackensen@bmwna.com Recommend those of you in QC Purgatory do the same. Let's escalate this to the top, folks.

I think I may compose and send something tomorrow, thanks for the info.

['Cane]

Originally Posted by 'Cane

I think I may compose and send something tomorrow, thanks for the info.

I have not hit send yet.

Dear Sir,

It is not my habit to write emails like this to executives, but I am beyond frustrated at this point, and I feel you need to know and understand this frustration. In October of 2021, having just sold my 2020 BMW M8 Competition Coupe, I placed an order for a 2022 BMW M4 Competition with xDrive. The order was for a car that was to go into production Week 45 of 2021 (the week of November 8th), and while this occurred on time, on 11/11, when my car hit 155 Status/Quality Check it stopped. I have now been waiting 72 days, and nobody can or wants to tell me what is going on, or when I can expect the car to get shipped here to the US. I do know that the CID is what is preventing the production from being completed, and what is crazy to me is that cars that went into production far later are getting those parts, and are being delivered to customers. I also know that when (if?) this car finally gets shipped, it will get stopped, again, at the VDC for RAM (radio module) and Amplifier, which could be another lengthy delay.

I know that chip shortages are what is causing the delays, but I know that other, more recent cars, are being produced with no issues. I also know that I am not alone, there could be dozens of people with the same story, and that they are as frustrated as I am.

As a long time BMW customer, this car (if I ever get it) would be my 10th BMW since 2004, and my 5th M since 2013, I feel that this is pushing me away from the brand. I have been told by people at BMW USA Customer Relations that I am important to BMW, but I do not currently feel that that is the case.

[Kimchiguy79]

Originally Posted by 'Cane

I have not hit send yet.

I think this is perfect. I would be absolutely stunned if you get a reply from Sebastian himself, but hopefully the genuine message from a long-standing customer will make some type of impact.
I might try posting on social media channels (Facebook, etc) to see what type of reply they would provide.

['Cane]

Originally Posted by Kimchiguy79

I think this is perfect. I would be absolutely stunned if you get a reply from Sebastian himself, but hopefully the genuine message from a long-standing customer will make some type of impact.
I might try posting on social media channels (Facebook, etc) to see what type of reply they would provide.

I sent it, so we'll see what happens next. I did use social media over the last week, FaceBook and Twitter, and I got a response from my tweets, but it was basically.. we don't know, contact your dealer.

[Kimchiguy79]

Visited a Lexus dealership to look at the IS500 they had in the showroom. Almost tempted but I guess I'll still hold on and wait for my M3... Electric cars will take over the market by the time this Build Week gets all of theirs.

[modat]

ohhh..what you guys are doing is beautiful! Keep lighting the match. Everyone should be shouting on social media about this.

[Kimchiguy79]

Originally Posted by modat

ohhh..what you guys are doing is beautiful! Keep lighting the match. Everyone should be shouting on social media about this.

So much this!! We need more people to report it.

[JWBimmer]

Originally Posted by modat

ohhh..what you guys are doing is beautiful! Keep lighting the match. Everyone should be shouting on social media about this.

I don’t do FB or Twitter but have been starting to post on every BMWM Instagram post warning ppl about delays and lack of communication from BMW. Who knows if anyone reads that stuff, but its cathartic.

['Cane]

Originally Posted by modat

ohhh..what you guys are doing is beautiful! Keep lighting the match. Everyone should be shouting on social media about this.

It's useless, I've tried everywhere. I got some response, but the response was.. we don't know, call your dealer. BMW NA is a joke. I feel like by the time I get this car (if it ever shows) it'll have been 6+ months from the time it initially went into production.

[Kimchiguy79]

Originally Posted by 'Cane

It's useless, I've tried everywhere. I got some response, but the response was.. we don't know, call your dealer. BMW NA is a joke. I feel like by the time I get this car (if it ever shows) it'll have been 6+ months from the time it initially went into production.

It's the same tune in Canada. Contact centre says call your dealer, dealership says they can't control anything so call corporate office.
My latest call was having a Manager from the contact centre call my dealership this week so they can argue about accountability.
To some, we sound like pretentious, spoiled Karen-brats who are suffering through first world luxury problems. But for me it's a matter of principle. Seeing countless deliveries of G8X cars ordered, produced and delivered well after ours is infuriating. I've screen capped a couple of recent ones on a Facebook page I'm following.

[Garycoral]

Originally Posted by Kimchiguy79

It's the same tune in Canada. Contact centre says call your dealer, dealership says they can't control anything so call corporate office.
My latest call was having a Manager from the contact centre call my dealership this week so they can argue about accountability.
To some, we sound like pretentious, spoiled Karen-brats who are suffering through first world luxury problems. But for me it's a matter of principle. Seeing countless deliveries of G8X cars ordered, produced and delivered well after ours is infuriating. I've screen capped a couple of recent ones on a Facebook page I'm following.

What Facebook page - I'd like to follow too... Thx!

['Cane]

Originally Posted by Kimchiguy79

This one here:

https://www.facebook.com/groups/****...***/?ref=share

Hope that link works?

It's blocked. You'll have to put a space in there somewhere.

[Kimchiguy79]

Originally Posted by Garycoral

What Facebook page - I'd like to follow too... Thx!

Hope this works?

['Cane]

That's the one I thought you were referring to, but honestly, quite a few people there are super clueless.