07-29-2023, 02:14 AM | #353 | |
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Keeping certain parts optional is our way of staying competitive with pricing. Some might prefer the matching wheel caps while some prefer to have the car maker's logo and some prefer not to have caps at all (racing style, so some have said). By giving our customers the option to decide, they are paying for what they need and want; like budget airlines charging you if you need check-in luggage or a meal onboard or maybe priority seats. We hope you would be happy to try out our CF caps while waiting for the brushed bronze finishing ones that would complete the look you were looking for.
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07-29-2023, 02:23 AM | #354 | |
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As much as we are trying to be transparent, there are some trade secrets that cannot be revealed to you or on the internet. It is sort of an operations kind of thing. However, we can share this with you. It wasn't through New York or California. We do apologise if we did not offer you the express option while you were patiently waiting for the wheels to reach you. We were unable to make any claims from the forwarder as we weren't able to provide them with any evidence of the delivery condition. They need photos or videos of the damaged boxes (preferably upon receipt and not opened). The silver lining for us on this matter, you're happy with the wheels itself -- the way it looks and how it is meeting your expectation on the weight.
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Last edited by lfi.wheels; 07-29-2023 at 02:30 AM.. Reason: added some comments |
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07-29-2023, 02:38 AM | #355 | |
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As car enthusiasts ourselves, we totally understand how it feels to receive less-than-perfect wheels. We are trying and hopefully we would be able to do better than now.
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07-29-2023, 04:10 AM | #356 |
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Read through most of this thread and all I’m going to say is in this industry you get what you pay for.
You pay a premium for engineering, design and construction. Pedigree and reputation and being proven is also part of it. Having experience from 20 years in modifying cars, wheels are one item that it is worth paying extra for peace of mind and knowing the that the build quality will be 1st tier. Only wheels i buy from now is bbs, volk and work. I’ll throw hre in there too for good measure. |
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07-29-2023, 05:25 AM | #357 | |
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thanks for taking time to read through 17 pages! it must be a long read. haha! there’s this saying in chinese; direct translation to one cent price, one cent quality. it simply means you get what you pay for and we do agree with it to a certain degree. we are just a small team of car enthusiasts aim to provide the best we could within an affordable price range. we do not aim to compete with bigger brands where you’re not just paying for engineering, design and construction but also for the branding, marketing, and of course years of history. the confidence we have in our design, build and quality is what propelled us to start selling globally, empowering those who wish to get quality wheels at a competitive pricing with optional bells and whistles if you wish for it. we have racing teams using our wheels and individuals pushing some amazing timing on tracks—we are proud to be part of their achievements. hopefully one day, we would be able to convince you to give us a chance to be part of your modding journey. |
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07-29-2023, 08:25 AM | #358 | |
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Hello La Forge, I appreciate the response(s). I run a business of my own. I understand shit happens. When the wheels arrived at my location, our UPS guy brought them one by one (saw from the security cameras) and was careful with them. I told him about the wheels prior to the delievery and left him a gift card as a thank you as I knew the day of the delievery, it was going to be nearly 100 outside. The boxes were all beat to hell. I asked my wife to open one and look inside. I personally saw the foam ring around the lip of the rim. I didn't undo any of the packaging as I was going to load them into my vehicle and drop them off to the installer. I wanted to assure they stayed secure while I drop them off. While at the shop, I personally took them out of the vehicle and brought them into the wheel shop. The installer picked up a box and thought "it was a prank" because that's how light these boxes were, hard to believe there was a rim in there I left to get them a box of dounuts as a thank you for accommodating us last min. When I got back to their shop, that's when they said "The installer needs to show you something" and that's where he showed me the damages and also said the center caps were missing. They were telling me to send the damaged wheels back, but I was willing to live with it as only one of the two can be seen and barely at that. I spent most of the time either searching for center caps that will fit and trying to figure out what touch up paint would be close to the brushed bronze, even 5 days later i'm still trying to figure it out.. One of the installers knew I was upset, more upset over the center caps that he assumed his BMW caps would work. He popped them off his wheels and let us borrow them for the time being. I felt embarrassed and guilty over it and was willing to go to BMW (which was a few miles away) and buy the center caps.. Needless to say, we went to a local cars and coffee show that same day. Lots of positive compliments. Many asked "what wheels are those?" or "where did you get them". I was straight forward, told them to visit the website. Great price & great designs however, there's a bit of a wait and pay for express shipping to possibly avoid this situation. On Instagram, there's at least 4-7 private messages a day about the wheels. On any of the posts on IG, there's no mention of this situation. I'm not out for blood and not out to hurt the company. Just my personal experience with you guys, which will vary from others. I recieved the center caps (CF ones) and the anniversary ones. At some point today or tomorrow, we will see which looks best. I do appreciate the express shipping on the center caps. I suggest, making it very clear on the website or when someone is inquiring about the wheels to mention that the standard caps are CF, NOT color matching. As for shipping, that's out of your hands. We still have plenty of shows to attend and new content still in the works. On my end, it's a done situation and i'll enjoy the wheels and if anyone asks about them, i'll gladly send them to your website.
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07-30-2023, 07:52 PM | #359 |
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Toodalu
Thank you for your detailed reply. Rest assured that we know you weren't out for blood. We just wanted to share our side of the story for better understanding. And when the centre caps are ordered together with the wheels, colour matching would have minimal issues. At least we have the wheels on hand to match it. Appreciate your kind understanding of the whole situation. We are still hopeful that we could possibly get your support again in the future, allowing us the chance to give you a better customer experience. Looking forward to more photos and videos on your Instagram.
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07-30-2023, 07:54 PM | #360 |
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As a side topic for those looking to get colour matching for whatever product you've in mind, here are things you may have to take note of:
For the above reasons, colour matching remotely is a lot more difficult. Unless you have the physical item with the spray studio. We have tried to even colour match based on the Pantone code and/or colour code. There are still some variances that can't compete with matching in person.
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Last edited by lfi.wheels; 08-01-2023 at 01:24 AM.. Reason: some grammar edits |
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08-11-2023, 03:34 PM | #361 |
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Anyone have the MF55s yet?
https://lf-ind.com/products/mf55-monobloc-forged-wheel I like the design, but don't see a price...and there are a tooooon of color options. I have the bi-color 825M wheels right now, and I like the brighter contrast rather than murdering-out my car. I do plan on getting the windows tinted, but not super dark just a little bit, so I think lighter color wheels will still look best. However, I can't tell between the following which might look best on my car (Tanzanite blue btw):
I briefly thought about blue or bronze but ultimate decided against it. Blue would be a bit too much, bronze is a bit too Subaru and I already had a WRX lol. Even if you have a different style wheel from LF, if you have one of these colors could you link the post / pic so I can check it out? Thanks.
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The single biggest problem in communication is the illusion that it has taken place. Wheel horsepower is just crank horsepower after taxes. IG: EmFore_650 Last edited by NorCalAthlete; 08-11-2023 at 04:04 PM.. |
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08-11-2023, 03:41 PM | #362 | |
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Silver wheels (and these 359M’s in particular) really help show the detail behind them. Everything pops including the discs and calipers.
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08-11-2023, 04:05 PM | #363 | |
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The single biggest problem in communication is the illusion that it has taken place. Wheel horsepower is just crank horsepower after taxes. IG: EmFore_650 |
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08-11-2023, 08:37 PM | #364 | |
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But people loved them at Road America! Wish I had taken a picture of our G80 next to an E46 M3 with 359M's. I am not a fan of the split 5-spoke wheels on the G80, so I am clearly swimming against the tide here. Silver wheels are coming back, you all just wait and see! And they would look great on Tanzanite.
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08-12-2023, 06:02 AM | #365 | |
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Whatsapp will usually get you the quickest response. |
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08-12-2023, 10:40 AM | #366 | |
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08-14-2023, 10:48 AM | #367 |
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My LFI order landed stateside on Friday!
It took roughly 7.5 weeks from the date of the order to delivery in Chicago, IL. When they arrived my boxes were in decent condition. A few crumpled corners, not mutilated by any means, however it looks like one spot got wet in transit which caused the cardboard to weaken. As a result, a very small, maybe 1mm chip out of the lip but the other three were not damaged. I can touch it up with a paint marker and move on. I too did not receive center caps in the boxes but upon reaching out to LFI they explained they are transitioning to shipping caps separately due to the amount of lost or damaged caps when including them in the wheel boxes. All communications have been quick and professional with LFI so I have no complaints in that department. Overall the wheels look to be great quality and I'm satisfied at this price point. They maintained great communication with me throughout the process. I'm stoked to get them mounted on a set of tires! TRS01 - Matte Black 20x9.5 et18
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10-23-2023, 09:40 AM | #368 | |
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02-03-2024, 12:52 AM | #369 |
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Country of manufacture - La Forge
Hello LFI,
I am considering the LFI TRS02 Racing Forged Wheel. Could you please advise in which country your wheels are made? Thanks. |
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02-03-2024, 08:16 AM | #370 | |
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02-03-2024, 10:30 AM | #371 |
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02-03-2024, 12:57 PM | #372 |
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02-04-2024, 03:54 PM | #373 | |
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https://www.evasivemotorsports.com/s...latinum-black/
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