G8X stuck at port for Open Ram Module Recall..Updates here!!!

grapz · 02-22-2022, 08:54 AM

How do you know if your on the ship

biznis32 · 02-22-2022, 09:32 AM

How can you find out what ship your own? I thought it wasn’t possible for Canadian orders?

Cee · 02-22-2022, 07:05 PM

Your dealer will have shipping info and would be able to provide a BOL or cust ref number.

Hello bimmer · 02-24-2022, 09:23 PM

Quote:

Originally Posted by Cee

Your dealer will have shipping info and would be able to provide a BOL or cust ref number.

totally no idea at all. We can only check whether there is a ship or not two days after the ship is sent

LSP · 02-25-2022, 08:01 AM

I believe my RAM is finally closed! Have been waiting from Oct 14. Check your status folks. I'm waiting for confirmation from the dealership.

grapz · 02-25-2022, 09:37 AM

Did your status change?

LSP · 02-25-2022, 09:42 AM

Quote:

Originally Posted by grapz

Did your status change?

Yes. It now says closed on Alex Bond's tool.

grapz · 02-25-2022, 12:54 PM

Congrats! Mine was produced on oct 6 , but still is opend for me. What was your production date?

LSP · 02-25-2022, 02:37 PM

Quote:

Originally Posted by grapz

Congrats! Mine was produced on oct 6 , but still is opend for me. What was your production date?

Not sure when it started but it was status 155 on Oct 14 (Production Complete)

biznis32 · 02-25-2022, 09:06 PM

Mine still says open as well. How reliable is this? My SA said that the my car will be here by end of March.

Cee · 02-26-2022, 05:49 AM

There seems to be no explanation on how they go about fixing the RAM. There are people with production dates later than some that have their car fixed while others don’t. I still hope that the internal info is true and that they do get fixed by March 20th.

I can see Fritz walking into the parking lot with a box full of amps and doing the old eeenie mini miney moo

grapz · 02-26-2022, 11:51 AM

I wonder if there will be any impact with the geopolitical events going on in europe

Cee · 03-01-2022, 04:06 PM

Quote:

Originally Posted by Hello bimmer

I just got the news from my salesman that my car has left Bremen port on 22nd and is expected to arrive on 3rd. You should ask your salesman, I guess we should be on the same ship

Nice !! your wait is almost over. Unfortunately for me the recall tool still shows the RAM as an open issue.

Hello bimmer · 03-01-2022, 05:59 PM

Quote:

Originally Posted by Cee

Nice !! your wait is almost over. Unfortunately for me the recall tool still shows the RAM as an open issue.

Maybe MY memory is wrong. I always remember that the RAM recall you said has been closed. I hope your problem can be solved as soon as possible to end this annoying waiting

Hello bimmer · 03-01-2022, 06:03 PM

Quote:

Originally Posted by LSP

I believe my RAM is finally closed! Have been waiting from Oct 14. Check your status folks. I'm waiting for confirmation from the dealership.

I just got the news from my salesman that my car has left Bremen port on 22nd and is expected to arrive on 3rd. You should ask your salesman, I guess we should be on the same ship

LSP · 03-02-2022, 07:55 AM

Quote:

Originally Posted by Hello bimmer

I just got the news from my salesman that my car has left Bremen port on 22nd and is expected to arrive on 3rd. You should ask your salesman, I guess we should be on the same ship

It still does not show closed per my dealership for some reason. Who is your dealer and what was your production week? Thx

Hello bimmer · 03-02-2022, 02:37 PM

Quote:

Originally Posted by LSP

It still does not show closed per my dealership for some reason. Who is your dealer and what was your production week? Thx

My dealer in SK, my car was built on 15th Nov, I'm not sure when it was shipped to the port of bremen. i only know that it was already in there when i asked my dealer about it, that was 3rd Jan. my recall closed on 1st Feb, but i missed the first two boats in the beginning.

grapz · 03-02-2022, 08:45 PM

They must just be randomly fixing these things crazy. Still says open for me. Built in early oct

Cee · 03-03-2022, 07:54 AM

Got off the phone with a buddy in Europe ex-Bmw employee. Told him about our issues and how cars are randomly getting the parts. His reply was yeah that happens due to logistics at the port and how the cars are accessible, so it might be that when they have a few parts they’ll install on whatever is easy and accessible and move that car out of the way over to the shipping yard for the next ship.

Kimchiguy79 · 03-10-2022, 11:50 PM

I called BMW Canada customer service line (I must be a glutton for punishment) and the rep said my car is status "Arrived". She has no idea where it arrived and I tried asking if she could get a manager to decipher what she's seeing on screen. She said that I should contact my dealership.
This isn't the first time I've had a questionable status, since one week after my car was built (week 45) the call centre said my car was at Port of Entry. This ended up being false. My RAM issue still shows as open so I have a hard time believing it was on the latest ship that arrived in Halifax week ago.

Aeromotive · 03-11-2022, 02:17 PM

Quote:

Originally Posted by Kimchiguy79

She has no idea where it arrived and I tried asking if she could get a manager to decipher what she's seeing on screen. She said that I should contact my dealership.

This made me laugh.

Kimchiguy79 · 03-11-2022, 02:23 PM

Quote:

Originally Posted by Aeromotive

This made me laugh.

Yeah and as it turns out false alarm since the car is still under Port Campaign in Germany (according to my sales guy).
Honestly if the car was on fire in the Atlantic and sank to the bottom of the ocean BMW Canada would never know or know how to communicate this.

02-22-2022, 08:54 AM	#23
grapz New Member 3 Rep 28 Posts Drives: m3 Join Date: Dec 2021 Location: toronto iTrader: (0)	How do you know if your on the ship
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02-22-2022, 09:32 AM	#24
biznis32 Private 59 Rep 98 Posts Drives: bmw Join Date: Apr 2021 Location: ontario iTrader: (0)	How can you find out what ship your own? I thought it wasn’t possible for Canadian orders?
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02-22-2022, 07:05 PM	#25
Cee Private First Class 88 Rep 138 Posts Drives: G80 M3 6MT Join Date: Nov 2021 Location: GTA iTrader: (0)	Your dealer will have shipping info and would be able to provide a BOL or cust ref number.
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02-25-2022, 08:01 AM	#27
LSP Private 72 Rep 92 Posts Drives: Porsche9114S, VolXC90T8, BMWX5 Join Date: Apr 2021 Location: Georgetown Ontario iTrader: (0)	I believe my RAM is finally closed! Have been waiting from Oct 14. Check your status folks. I'm waiting for confirmation from the dealership.
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02-25-2022, 09:37 AM	#28
grapz New Member 3 Rep 28 Posts Drives: m3 Join Date: Dec 2021 Location: toronto iTrader: (0)	Did your status change?
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02-25-2022, 12:54 PM	#30
grapz New Member 3 Rep 28 Posts Drives: m3 Join Date: Dec 2021 Location: toronto iTrader: (0)	Congrats! Mine was produced on oct 6 , but still is opend for me. What was your production date?
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02-25-2022, 09:06 PM	#32
biznis32 Private 59 Rep 98 Posts Drives: bmw Join Date: Apr 2021 Location: ontario iTrader: (0)	Mine still says open as well. How reliable is this? My SA said that the my car will be here by end of March.
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02-26-2022, 05:49 AM	#33
Cee Private First Class 88 Rep 138 Posts Drives: G80 M3 6MT Join Date: Nov 2021 Location: GTA iTrader: (0)	There seems to be no explanation on how they go about fixing the RAM. There are people with production dates later than some that have their car fixed while others don’t. I still hope that the internal info is true and that they do get fixed by March 20th. I can see Fritz walking into the parking lot with a box full of amps and doing the old eeenie mini miney moo
	Appreciate 0 Quote

02-26-2022, 11:51 AM	#34
grapz New Member 3 Rep 28 Posts Drives: m3 Join Date: Dec 2021 Location: toronto iTrader: (0)	I wonder if there will be any impact with the geopolitical events going on in europe
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03-02-2022, 08:45 PM	#40
grapz New Member 3 Rep 28 Posts Drives: m3 Join Date: Dec 2021 Location: toronto iTrader: (0)	They must just be randomly fixing these things crazy. Still says open for me. Built in early oct
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03-03-2022, 07:54 AM	#41
Cee Private First Class 88 Rep 138 Posts Drives: G80 M3 6MT Join Date: Nov 2021 Location: GTA iTrader: (0)	Got off the phone with a buddy in Europe ex-Bmw employee. Told him about our issues and how cars are randomly getting the parts. His reply was yeah that happens due to logistics at the port and how the cars are accessible, so it might be that when they have a few parts they’ll install on whatever is easy and accessible and move that car out of the way over to the shipping yard for the next ship.
	Appreciate 0 Quote

03-10-2022, 11:50 PM	#42
Kimchiguy79 Private First Class 112 Rep 174 Posts Drives: 2022 Lexus IS500 FSP Launch Ed Join Date: Sep 2020 Location: Toronto, Canada iTrader: (0)	I called BMW Canada customer service line (I must be a glutton for punishment) and the rep said my car is status "Arrived". She has no idea where it arrived and I tried asking if she could get a manager to decipher what she's seeing on screen. She said that I should contact my dealership. This isn't the first time I've had a questionable status, since one week after my car was built (week 45) the call centre said my car was at Port of Entry. This ended up being false. My RAM issue still shows as open so I have a hard time believing it was on the latest ship that arrived in Halifax week ago.
	Appreciate 0 Quote