[Lexura]

Originally Posted by Dolemite79

Ugh im supposed to go to Bmore and I havent been assigned to a ship yet

That's unfortunate. Hoping your car gets on the next ship. Btw, how sure are you about Baltimore? When I called yesterday they told me, either Baltimore or New Jersey.

[2 SLOW]

Been in Quality Check for 9 days...

[Alex_Bond]

Hey everybody!

My M4C just moved to transit. I called BMW and my car is on DIONYSOS LEADER ship and the ETA to Los Angeles is October 22.

Hopefully, there will be no delays.

[Dolemite79]

anyone seeing any movement at all? I've been stuck at the port since sept 17th

[2 SLOW]

Originally Posted by Dolemite79

anyone seeing any movement at all? I've been stuck at the port since sept 17th

I've been in quality check for 10 days and people in the week 38 thread with M3s have gone from quality check to awaiting carrier in the past 24 hours. Whomp whomp.

[Lexura]

Originally Posted by 2 SLOW

I've been in quality check for 10 days and people in the week 38 thread with M3s have gone from quality check to awaiting carrier in the past 24 hours. Whomp whomp.

Ship just arrived in Baltimore. Headed to VPC in a day or 2. My SA said that she had a stop sale M3 last month and it was only delayed by a week. Hoping this is true.

[Dolemite79]

Originally Posted by Lexura

Ship just arrived in Baltimore. Headed to VPC in a day or 2. My SA said that she had a stop sale M3 last month and it was only delayed by a week. Hoping this is true.

Congrats!

Blah im a week 35/36 car and Im supposed to be heading to Baltimore but I'm still stuck at port.....

[Lexura]

Originally Posted by Dolemite79

Congrats!

Blah im a week 35/36 car and Im supposed to be heading to Baltimore but I'm still stuck at port.....

Thanks bro. I think it is all about timing on the shipping. My car went in transit sooner than I expected mainly because the Donington's schedule agreed with my timeline. Praying that all 36 weeker get their cars the soonest.

[Dolemite79]

Originally Posted by Lexura

Thanks bro. I think it is all about timing on the shipping. My car went in transit sooner than I expected mainly because the Donington's schedule agreed with my timeline. Praying that all 36 weeker get their cars the soonest.

Crazy that week 36 cars got to America before week 35 cars left port.
Just found out that I'm on Hawaiian highway with the other week 35s, the ship departed Oct 2nd

[Lexura]

Originally Posted by Dolemite79

Crazy that week 36 cars got to America before week 35 cars left port.
Just found out that I'm on Hawaiian highway with the other week 35s, the ship departed Oct 2nd

Question, is your order a priority one? That means your car is a sold car ( to you) and will allow for faster delivery per my sales woman.

[Dolemite79]

Originally Posted by Lexura

Question, is your order a priority one? That means your car is a sold car ( to you) and will allow for faster delivery per my sales woman.

Yea under priority it's marked as 1-customer "sold"

[JDR_G80]

My car was loaded onto the Elektra, a WW ship. If I remember correctly, it left Sept 26 and is supposed to get to NYC October 8th. It has a stupid stop sale for the audio module. Final delivery depends on the availability of the part, another unknown!

[JDR_G80]

The Elektra is moored in Port Newark channel! No wait, 3 hours early, sweet!! Anyone else on the Elektra? I'm using marinetraffic.com

[Lexura]

Originally Posted by Jerseydents

The Elektra is moored in Port Newark channel! No wait, 3 hours early, sweet!! Anyone else on the Elektra? I'm using marinetraffic.com

Just got off the line with Genius. My M4 is now at the Baltimore VPC BUT he could not tell me if there is still a stop sale on it and said that he does not have access to that info. Something goofy is happening and I think BMW USA has decided to stop sharing info. I think even the BMW UK tool is not working at the moment.
This is getting on my nerves now..

[jimbethesda]

Originally Posted by Lexura

Just got off the line with Genius. My M4 is now at the Baltimore VPC BUT he could not tell me if there is still a stop sale on it and said that he does not have access to that info. Something goofy is happening and I think BMW USA has decided to stop sharing info. I think even the BMW UK tool is not working at the moment.
This is getting on my nerves now..

I think there is some confusion between calling a Genius (mostly for product info/tech support) and calling BMW customer relations. See below from another post. Try calling BMW customer relations.

There is the Genius line in which you press 0 after calling this number: 844-443-6487

Then there is customer relations: 1-800-831-1117 in which I just say "customer relations" then "vehicle" after their automessage start. You can also reach them by pressing "1" after calling the Genius line and slogging through the automated system.

They say they use the same tracking system but one customer relations told me they see more from the CA side of tracking while Genius is a bit more restricted.

[jamjoh01]

For everyone on Dionysos Leader, you can see it shortly on the Panama Canal Webcams if you need to geek out a little more on the journey.

https://multimedia.panama-canal.com/...iraflores.html

I am new here and have a G83 coming on it and have been geeking out watching the ship on its journey.

[Lexura]

Originally Posted by jimbethesda

I think there is some confusion between calling a Genius (mostly for product info/tech support) and calling BMW customer relations. See below from another post. Try calling BMW customer relations.

There is the Genius line in which you press 0 after calling this number: 844-443-6487

Then there is customer relations: 1-800-831-1117 in which I just say "customer relations" then "vehicle" after their automessage start. You can also reach them by pressing "1" after calling the Genius line and slogging through the automated system.

They say they use the same tracking system but one customer relations told me they see more from the CA side of tracking while Genius is a bit more restricted.

Just got off the phone with that other customer relations number and you are correct that they have more access. She said that they have been working on my car for two business days now but could not tell on which issue, camera or radio. She advised that since the car is "so close" to delivery to the dealership that I contact my CA for updates. I asked if there is a stop sale on it and she said she is not seeing so. I am not sure about this but expecting the worse and hoping for the best. Nothing concrete really came out of the convo but that second number is definitely better.

[m4ml]

Originally Posted by jimbethesda

I think there is some confusion between calling a Genius (mostly for product info/tech support) and calling BMW customer relations. See below from another post. Try calling BMW customer relations.

There is the Genius line in which you press 0 after calling this number: 844-443-6487

Then there is customer relations: 1-800-831-1117 in which I just say "customer relations" then "vehicle" after their automessage start. You can also reach them by pressing "1" after calling the Genius line and slogging through the automated system.

They say they use the same tracking system but one customer relations told me they see more from the CA side of tracking while Genius is a bit more restricted.

This should be a sticky!

Then again, maybe it is and I just didn't read them all...

[HorsePower]

Originally Posted by m4ml

This should be a sticky!

Then again, maybe it is and I just didn't read them all...

I think the secret is out there now, of this better number to call. I tried it about an hour ago. Automated message told me they were experiencing higher than normal call volume, and that there were 43 people waiting in front of me...

Not a great day to be in BMW customer relations, I guess...

[Dolemite79]

Those of you who have gone to the Baltimore VPC have the stop sales been completed and have you gotten your cars yet?

[jamjoh01]

My car got into port in Oxnard on Friday, and cleared the RAM item the next day and now shows on a truck heading for the dealer. My dealer said they got a bunch of parts in and flew 30 people in from Germany to do the work in Oxnard and that they are clearing around 90 cars a day. This all sounds like a massive improvement over the past couple months...

[Lexura]

Originally Posted by jamjoh01

My car got into port in Oxnard on Friday, and cleared the RAM item the next day and now shows on a truck heading for the dealer. My dealer said they got a bunch of parts in and flew 30 people in from Germany to do the work in Oxnard and that they are clearing around 90 cars a day. This all sounds like a massive improvement over the past couple months...

Thanks for the update. Seems like they are prioritizing the bigger markets. I am located in the Midwest. Anyways, my M4 has been in the Baltimore VPC for 20 days now because of the RAM and CAM issues. No ETA yet per my convo with BMW customer service. The only thing preventing me from cancelling this order is my relationship with my dealer.