[FC4]

Looking for recommendations for dealers in west LA or the valley, specifically for service. Out of these, which ones have been good to work with and which ones to avoid?

Santa Monica BMW
BMW of Sherman Oaks (formerly Center BMW)
Bob Smith BMW
Beverly Hills BMW
Century West BMW

I have a long standing relationship with a Bay Area dealer where I've gotten all my BMWs. However, my inbound M3 will spend its life in LA and I currently have no relationship with any dealers in that area.

[adr_M3]

Originally Posted by FC4

Looking for recommendations for dealers in west LA or the valley, specifically for service. Out of these, which ones have been good to work with and which ones to avoid?

Santa Monica BMW
BMW of Sherman Oaks (formerly Center BMW)
Bob Smith BMW
Beverly Hills BMW
Century West BMW

I have a long standing relationship with a Bay Area dealer where I've gotten all my BMWs. However, my inbound M3 will spend its life in LA and I currently have no relationship with any dealers in that area.

I recently had my G80 serviced at Beverly Hills BMW for a climate control issue and had a flawless experience; they were able to identify and rectify the issue quickly and I had my car back within 24 hours. I would have gone to Rusnak BMW where I bought it from but that would have been too far of a trek during the week and I wanted the issue resolved quickly.

[kDot17]

Tapping into this thread because I am curious as well. Going to need my break-in service in a few weeks. I purchased from Beverly Hills but I'm in the SFV so I'm hoping Sherman Oaks service isn't too bad lol.

[Curious41]

Originally Posted by kDot17

Tapping into this thread because I am curious as well. Going to need my break-in service in a few weeks. I purchased from Beverly Hills but I'm in the SFV so I'm hoping Sherman Oaks service isn't too bad lol.

I live closer to Century West but have been taking my cars to Sherman Oaks for years. For regular maintenance services I’m in and out within an hour usually. I rather get my car back ASAP instead of a loaner.

[FC4]

Good to know. Sherman Oaks does look a lot smaller than the other dealerships, so that makes sense.

[FC4]

Anyone else care to chime in? Will be scheduling break-in service soon at either Sherman Oaks or Century West pending more feedback.

Thanks

[adr_M3]

Originally Posted by FC4

Anyone else care to chime in? Will be scheduling break-in service soon at either Sherman Oaks or Century West pending more feedback.

Thanks

I've gone to Beverly Hills BMW twice now for service (once for an A/C issue and the other for break-in) and had excellent service and quick turnaround both time (Jose Virgen was my maintenance rep on both visits.) I ruled out getting service at any dealership that charged a markup or was wantonly impolite during my search (Sherman Oaks, Bob Smith, Century West, New Century, Pacific BMW, South Bay BMW, Nick Alexander, BMW Monrovia) since dealerships make money on service claims.