[Topcarbon]

That really sucks
I hate trusting people and then they fuck it up

[Custom Install]

Originally Posted by Topcarbon

That really sucks
I hate trusting people and then they fuck it up

It's does suck, was 50/50 about getting tints wish I'd left it now ☹️

[Custom Install]

Originally Posted by Almaretto

Wow..what a brutal mess! It is unfortunate that reviews cannot always be trusted.

Way to keep a level head while you worth towards resolution.

Good luck!

Yes. Brutal is exactly what he's done, not a single bit of care taken. I actually think I got off lightly, I'd id left the car for a day I can only imagine what mess I'd be in. Thankfully I stayed around and quickly picked up on the red flags and he probably realised it.

[luckylingy]

Someone's in for a bad day when you discover the cost of two M4 door cards in full Merino leather. Might your or the installer's insurance cover the damage?

[M4Tejas]

Attorney for that one. No one in Texas would get away with that.

[Custom Install]

Originally Posted by luckylingy

Someone's in for a bad day when you discover the cost of two M4 door cards in full Merino leather. Might your or the installer's insurance cover the damage?

Thankfully it was only one side. I have given him the repair estimate and he has been in touch with the dealer to transfer the funds. Hopefully parts are ordered today and I'm at least done with him and it's now in the hands of BMW.
Thanks

[Custom Install]

Originally Posted by BMWTEJAS

Attorney for that one. No one in Texas would get away with that.

Thanks. Yes, if he didn't opt to do the right thing I'd have thrown everything at it to pursue damages.
Tbh I just want to move on and forget about him, there's no getting away from the fact he's taken the shine off the full new car experience for me. I won't drive the car until it's back to 'new' again. Every time I look at it I just get pissed off about what happened so it's parked up for now in the garage. Regretting those bi-fold glass doors in my garage now as I can still see the car when it's in there 🤣
Sorry. Just making light of a crap situation.

[Custom Install]

Todays update.:

BMW has received payment from the Tint company for the total amount. I'm glad that this part is put to bed and he has taken responsibly for the damage.
The door assembly is on back order so I'll have to wait a while to get my car back to normal.
What a week, no more window tints for me 😊

[BMWRacer523]

wow just reading this stressed me out.. im going to need a glass of scotch

glad he owned up and paid for it. at least that is some relief. hope she is restored to new soon and you can go back to enjoying her.

[coldsteelrain]

I admire your restraint
Anyway, hopefully it's taken care of quickly and he does the right thing.

[Mcc420]

Seems like a half decent ending. I'm happy for you.

[barryc365]

That's a great result, I was sure he would have avoided payment. You should take a deep breath and get back to enjoying the car knowing BMW will fix it perfectly when the parts arrive

I think I mentioned I had tints badly installed and separately I was not 100% happy with the PPF. Then I had a valet parking garage scratch the car for the second time while arguing over paying for the first time they scratched it. They would only fix it using their approved garage which i wouldn't have been comfortable using, but they ended up ghosting me anyway and refused to pay anything!

I just didn't have the time to chase them on it between work and kids and a new born etc so will have to suck it up and have it repaired correctly myself when I have time. Luckily most of the damage was on the corner front splitters which were only $180 so I have them sitting around ready to install. I will get the small scratch on the bumper repaired when the weather improves and then go back to the PPF guy and make him do a better job!

[Custom Install]

Originally Posted by barryc365

That's a great result, I was sure he would have avoided payment. You should take a deep breath and get back to enjoying the car knowing BMW will fix it perfectly when the parts arrive

I think I mentioned I had tints badly installed and separately I was not 100% happy with the PPF. Then I had a valet parking garage scratch the car for the second time while arguing over paying for the first time they scratched it. They would only fix it using their approved garage which i wouldn't have been comfortable using, but they ended up ghosting me anyway and refused to pay anything!

I just didn't have the time to chase them on it between work and kids and a new born etc so will have to suck it up and have it repaired correctly myself when I have time. Luckily most of the damage was on the corner front splitters which were only $180 so I have them sitting around ready to install. I will get the small scratch on the bumper repaired when the weather improves and then go back to the PPF guy and make him do a better job!

I feel your pain. Luckily I got somewhere with the funds now taken care of, tbh I was expecting a fight and like you I don't have the time to get into it.
Now your left with a constant reminder of the bad experience and I understand exactly how you feel.
When you have time yes, you'll get it fixed but it's just a pita. Thankfully for both of us the repairs should be enough to get back to where we were before it happened. I'm hoping the bumper scratch you have is on the ppf and if not it can be removed by a professional.
In my 'new car,new garage' thread that I started it's worth noting that the reason I took on the building of a new extension and garage myself was down to one thing. I decided that I couldn't deal with having the work done by others, as much as it's been a very challenging process to self build I do believe it's been a lot less stressful than dealing with poor workmanship and service from others. Funnily enough apart from the weather conditions occasionally causing havoc the only stress came with the few specialist trades I had to employ.
It's a sad fact that their is a lot of BS out there and no one ever seems to show you or your property respect. Of course there is the odd diamond in the rough but it's few and far between.

[Custom Install]

Originally Posted by Mcc420

Seems like a half decent ending. I'm happy for you.

Thankfully yes. At least I can move forward now, just a bad experience and glad it's now in the hands of BMW.
Cheers

[Custom Install]

Originally Posted by coldsteelrain

I admire your restraint
Anyway, hopefully it's taken care of quickly and he does the right thing.

Yes thanks. He has paid the money to BMW now so at least that's the hard part out the way.

[Custom Install]

Originally Posted by BMWRacer523

wow just reading this stressed me out.. im going to need a glass of scotch

glad he owned up and paid for it. at least that is some relief. hope she is restored to new soon and you can go back to enjoying her.

Thankfully I never broke the scotch out! (Almost did that night though I was gutted with what he'd done)
The cars parked up in the garage until it's 100% again. The fact it's a few weeks old makes it difficult for me to jump in and enjoy it with the damage right where I'm sitting, maybe now that the parts are ordered I'll feel ok about using it again.

Cheers 🥃😊

[Grumpy514]

Wow I've never seen a job done that bad....ever. Our family has had probably close to 30 cars done over the last 10-15 years at a local hole in the wall shop here.

That looks like it's going to be expensive...did you get a quote yet? I wouldn't want the guy who damaged the car touching it again, I'd have the dealer install the parts & the tint guy foot the bill. That's what shop insurance is for.

My guess is around $2000 installed.

[Fugazii]

Ouch I had mine done came out perfect.

[Custom Install]

Originally Posted by Grumpy514

Wow I've never seen a job done that bad....ever. Our family has had probably close to 30 cars done over the last 10-15 years at a local hole in the wall shop here.

That looks like it's going to be expensive...did you get a quote yet? I wouldn't want the guy who damaged the car touching it again, I'd have the dealer install the parts & the tint guy foot the bill. That's what shop insurance is for.

My guess is around $2000 installed.

Yes it's been a drama this week. I updated the post yesterday, thankfully he has paid the dealer in full for the parts and also their labour cost to put it right.
At least that's it in the hands of BMW now.
You were close regarding cost, it's £2200 ($3k)
I'll give him the damaged door card and maybe he can get some money back in the long run.
Needless to say I'll be leaving the windows stock now.
Thanks

[Custom Install]

Originally Posted by Fugazii

Ouch I had mine done came out perfect.

It should really have been the same for me, I won't be trying a second shop that's for sure.

Cheers

[Custom Install]

Finally the new door card arrived from Germany. My BMW service department called me and I dropped the car off to finally get it sorted.
Unfortunately they called soon after to tell me that the new part came without the speaker grill, also they informed me that the grill is bonded to the door card (can't understand why it wasn't delivered with it)
So, the saga rolls on. I still have a car that's brand new with damage that pisses me off so much I don't want to drive it. So now I have to wait again.
Just goes to show how how a simple window tint can become a PITA.
First world problem for sure, but in a world full of madness right now I just want the fckin car I waited so long for back to the way it was when I collected it.
Then I can go for a drive in my 'bubble' and for a moment forget about everything else.

Hate that tint guy, sorry.

[MCM4]

Hang in there. I can only imagine how difficult it is. I'm sure the dealer would know, but too bad they cannot remove the grill from the old panel and affix it to the new one.