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      01-25-2023, 01:12 PM   #1
Jon H
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How To - Shipping DME to FEMTO from home

Many of you have already sent out your DMEs to FEMTO already but for those who haven't and are curious about the process, this is what I did. Did everything at home and scheduled a DHL pick up. Pretty easy and save yourself some money by doing it yourself. I also attached the to and from tracking information so you can see the timeline. You do need to reach out to FEMTO directly first either by email or Instagram prior to doing any of this. They'll provide their address and contact information. Once they receive your package, they'll reach out and request a wire transfer before they perform any work. I sent my wire via my Chase bank account online as my Credit Union did not offer this service.

Hope it helps!

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DHL.COM -> SHIP -> SHIP NOW

I used Ship as a Guest. If you already have an account, I suppose you can use that.

SELECT - PARCEL & DOCUMENTS

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Enter your address information and the information that FEMTO provides you via email. I left EORI Number blank and did not change Tax Document Type

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SHIPMENT DETAILS SELECT - PACKAGES

PURPOSE OF SHIPMENT - RETURN FOR REPAIR

CHECK MARK - ACTIONS
DESCRIPTION - USED ENGINE CONTROL UNIT FOR TESTING. TEMPORARY EXPORT

UNIT VALUE - $40. This is a FEMTO request as anything more than 40 EUR may draw attention from customs as well as tax on receiver end.

WHERE WAS ITEM MADE? - GERMANY

ADDITIONAL INFORMATION - Used Engine Control Unit for testing. Temporary export and will return.

Do not add Protection (Insurance). Value will not match value under Unique Item Description above.

SELECT - NEXT

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INVOICE DETAILS - DEFAULT NO CHANGE

ELECTRONIC FILING - YES

SELECT - NEXT

ENTER PACKAGE DETAILS HERE

SELECT - NEXT

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HOW WILL YOU PAY? CREDIT CARD

CUSTOM TERMS OF TRADE - DAP - DELIVERED AT PLACE

SELECT - NEXT

SELECT A DATE

OPTIONAL SERVICES - DIRECT SIGNATURE

SELECT - NEXT

UPLOAD A PICTURE OF YOUR SIGNATURE

SELECT - NEXT

DO YOU WANT TO SCHEDULE A COURIER PICKUP? YES - SCHEDULE PICK UP. Select your date and time preference as well as Front Door.

SELECT - NEXT

ENTER CREDIT CARD INFORMATION

ACCEPT AND PAY

I taped a paper with my VIN, name and what service I wanted (BM3 CustomROM) on one side. FEMTO also wants you to include a piece of paper of what I wrote on my DME but forgot to include. Box up your DME securely. This may be optional but I did write "Temporary Export" on the exterior of the package. Instructions from DHL stated not to seal package until the courier picks up. I left it open and sealed package once he arrived.

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Last edited by Jon H; 01-25-2023 at 10:29 PM..
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      01-25-2023, 01:44 PM   #2
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Thanks for the write up. How much was shipping to and from?
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      01-25-2023, 01:56 PM   #3
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Quote:
Originally Posted by M3Diaz View Post
Thanks for the write up. How much was shipping to and from?
I paid extra for Saturday delivery but didn't even think to ask if they were open on weekends (they aren't). So I wasted the Saturday delivery fee. I think it was $250 before Saturday delivery to Finland and $150 back. It may be a little cheaper going through a DHL shipper because of their discounts but the nearest place was 20 miles away.
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      01-25-2023, 02:12 PM   #4
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thank you i was always curious and this will be helpful for many
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      01-26-2023, 05:26 AM   #5
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Great job in going to this level of detail for forum members.
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      01-26-2023, 09:53 AM   #6
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Thank you for sharing
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      01-26-2023, 12:19 PM   #7
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You deserve a beer and this thread deserves a sticky!
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      01-26-2023, 11:39 PM   #8
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Quote:
Originally Posted by flsupraguy View Post
You deserve a beer and this thread deserves a sticky!
Hah thanks!
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      01-29-2023, 03:41 PM   #9
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This is awesome. I may pay you just to call you and have you relieve my anxiety of doing this myself.
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      01-29-2023, 10:43 PM   #10
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Quote:
Originally Posted by LeRoy View Post
This is awesome. I may pay you just to call you and have you relieve my anxiety of doing this myself.
No need for money. Shoot me a PM and I'll be glad to help.

Another thing you can do is perform a dry run on the DHL website and run through the actions. You won't have their address but you can make something up to get to the next screen and see what to expect.

FEMTO is pretty clear on not sending them anything until they give the clear to do so, so hopefully no one sends them anything prior to receiving the okay.
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      01-29-2023, 11:01 PM   #11
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thanks man
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      02-04-2023, 05:21 PM   #12
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So how much did it all cost? The cost of sending, unlock, tune and ect. What are guys running with just a 93 tune with stock exhaust?
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      02-25-2023, 09:28 AM   #13
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When shipping with DHL did you have to deal with an ATA Carnet? When I look on the DHL website, they say that Temporary Exports require documents such as the ATA Carnet. Just wondering if DHL takes care of that for the extra $90 fee.

Hopefully shipping a DME to them early next week. Thanks!
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      02-25-2023, 09:40 AM   #14
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I don't recall doing that. Every step listed is exactly as I did and I took a screenshot at step of the way. I do remember letting them automatically generating the documents and I uploaded a picture of my signature. If I have time later I'll backtrack and refresh my memory.
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      02-25-2023, 09:50 AM   #15
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Quote:
Originally Posted by ChargerHellcat View Post
So how much did it all cost? The cost of sending, unlock, tune and ect. What are guys running with just a 93 tune with stock exhaust?
Sorry, missed this. 750 EUR for unlock to FEMTO at the time.

Shipping will be different for everyone but you can get a basic quote on the DHL website shipping to Finland.

$595 for BM3 license. Includes 1 map of your choosing.

$1049 for a custom flex fuel Paul Johnson tune. Still in the remote tuning process as I just had shoulder surgery and had to pause everything until I can drive again.
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      02-25-2023, 05:50 PM   #16
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yeah i was actually curious about how much these shipments cost because i have a good hook up at DHL for discounts. maybe i can provide member discounts here and just send you the label
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      02-25-2023, 10:44 PM   #17
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Quote:
Originally Posted by purpl3ish View Post
yeah i was actually curious about how much these shipments cost because i have a good hook up at DHL for discounts. maybe i can provide member discounts here and just send you the label
That would be huge for a lot of people I'm sure! From CA, it was at least $200 with no discount. Even more because I wasted my money on Saturday delivery and they aren't open. Oops.
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      02-26-2023, 01:30 PM   #18
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      02-27-2023, 02:14 PM   #19
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Quote:
Originally Posted by Jon H View Post
I don't recall doing that. Every step listed is exactly as I did and I took a screenshot at step of the way. I do remember letting them automatically generating the documents and I uploaded a picture of my signature. If I have time later I'll backtrack and refresh my memory.
Yea looks like they take care of that. Although I didn't see the extra $90 fee show up yet.

I am at the part where I need to upload a picture of my signature... I'm not sure what to put for the "Signer's Title" field, but it is mandatory. Not sure if it is supposed to be "Mr." or something like "Owner" if I own the part or am owner of a company or something.

Screenshot attached.

Thoughts?
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      02-28-2023, 03:53 PM   #20
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Quote:
Originally Posted by Jon H View Post
That would be huge for a lot of people I'm sure! From CA, it was at least $200 with no discount. Even more because I wasted my money on Saturday delivery and they aren't open. Oops.
Jon, can you provide me with the delivery address they asked you to ship to via PM?

edit: also the weight and dimensions of the package as well
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      02-28-2023, 04:14 PM   #21
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I believe I put owner as well.
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      03-13-2023, 12:57 PM   #22
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