12-30-2021, 08:22 AM | #23 | |
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12-30-2021, 08:59 AM | #24 |
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12-30-2021, 02:26 PM | #26 |
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Today’s update:
Got into a new loaner and had a very frank discussion with my SA. I told him I don’t like being lied to and I expect to be kept in the loop with something as serious as this. I told him I’m not some old man that has no idea what’s going on. I’m in-tune with what’s going on. He understood and said he’ll keep me updated. Car is currently under the knife. The affected bearing is bearing #2. He said this could result in a new engine which was kicked around here, but this is the first I’ve heard directly from anyone at BMW on the subject. He said that’s worst case scenario but he did say it’s a possibility. Once the bearing gets pulled, the TSE needs to inspect it and advise what the repair is. If it (or the new bearing goes in), there will be a series of road tests before they give the car back to me. Best case scenario = reinstall bearing or replace bearing and get car back sometime next week. Worst case scenario = replace engine and I’m driving a 5 series for the foreseeable future. I’ll update when I know more. |
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12-30-2021, 03:01 PM | #27 | |
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Thanks for the update. I have an X3M comp but since the recall is the same I have been following intently. At least you have some sort of update and progress. I was told today it’s still a waiting game so going on day 14 without my car and no real update. I look forward to the day when we can put this recall past us and just enjoy the cars. |
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12-30-2021, 03:04 PM | #28 |
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Just emailed my SA and he was able to check my VIN against the SIB. I'd suggest proactively reaching out if you are concerned.
He did not share the actual doc. |
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12-30-2021, 03:11 PM | #29 | |
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01-03-2022, 09:14 AM | #30 |
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Today's am update:
TSE submitted photos of the bearing on Friday. (Not sure who these photos get sent to, but assume its higher ups at BMW M engineering). The TSE has been advised that they now need to pull the oil pump and check the crankshaft and submit additional pictures. My SA says this is the most up to date info he has. I can't even imagine what my car looks like right now. |
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01-03-2022, 03:21 PM | #31 |
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Today's afternoon update:
TSE confirms engine replacement needed. Here we go. For those of you who are in (or may be in) my situation, I'd suggest you contact your SAs asap. (Yes, I am serious). |
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01-03-2022, 04:51 PM | #33 |
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01-03-2022, 08:05 PM | #34 | |
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Two questions for those more in the know than me. Is the engine replacement preferred over having individual bearing wheels replaced in the long run for reliability and resale? Also is it likely that all of these impacted vehicles will need replacements? Guess I should’ve waited to complain about the brake noise and could’ve let the other cars be the guinea pigs. Oh well. Thanks again for the update. |
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01-03-2022, 08:10 PM | #35 | |
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The only benefit to being one of the first is that we should be done first (you would think) and there won’t be a ton of cars waiting for engines. Not sure that’s really a benefit, but I gotta look for the positives where I can find em. |
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01-03-2022, 08:13 PM | #36 | |
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01-04-2022, 08:09 AM | #37 | |
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I would only check for dings, scratches, or blemishes on the paint around the engine bay, if I were you. So, one general question. How does the mileage of the car get reported in these cases? The car has X number of miles already, and you're dropping a brand new engine with zero miles. Will the odometer get reset to zero or keep its original mileage?
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01-04-2022, 08:46 AM | #38 | |
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01-04-2022, 11:53 AM | #39 |
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Today’s update:
The dealer should have an ETA on the engine tomorrow. What nobody seems to be able to answer for me is whether the engine comes by air or sea. The dealer "thinks" it should come air freight since there won't be any hazardous materials inside, but not confirmed. Hope to know more tomorrow. Last edited by KnightedBMW; 01-04-2022 at 12:47 PM.. |
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01-04-2022, 04:21 PM | #40 | |
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Good luck though.
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01-04-2022, 04:29 PM | #42 |
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Mine is at 1.5 months waiting for one small part. A whole engine, I can't imagine they have spares sitting around. I'm assuming 2 months to ship an engine at the earliest.
I'd keep an eye on the Ordering forum to see who lost an allocation as that may be where your engine is coming from.
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01-04-2022, 06:18 PM | #43 | |
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Also, this is a sold customer car that’s “on the street” which I’ve been paying for, not a car that hasn’t been sold yet. Last edited by KnightedBMW; 01-04-2022 at 07:02 PM.. |
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01-06-2022, 01:58 PM | #44 |
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Todays update:
Received a call from BMWNA Corporate Office. Have direct contact info for my case rep. She stated she doesn’t have any answers yet, but everyone who needs to be involved in this from BMW, is involved. We discussed BMW picking up the lease payments while my car is down. She wanted to confirm I had a loaner. No update from my dealer as to the ETA on the engine that they told me I’d have yesterday. She said she’d get in contact with me next week. |
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