My BMW app not updating vehicle status

Limegrntaln · 11-05-2021, 01:47 AM

Quote:

Originally Posted by forza1976

Quote:

Originally Posted by Limegrntaln

Yup, that's the one. Can't believe it has a camera mode for a tunnel wash.

Agreed, they have to plan for all the epic stupidity of humanity.

nottoday · 12-01-2021, 12:43 AM

I like the Remote 3-D view.
On my second day of ownership, I had one of the dealership CA's set it up. It took him about two minutes. So far it's worked each time I've tried it. So, 3 for 3.

Limegrntaln · 12-01-2021, 12:44 AM

Quote:

Originally Posted by nottoday

I like the Remote 3-D view.
On my second day of ownership, I had one of the dealership CA's set it up. It took him about two minutes. So far it's worked each time I've tried it. So, 3 for 3.

After mine not working for the first week or so, it started working, finally, and now it works just about every time.

jlevy73 · 12-23-2021, 06:03 AM

Quote:

Originally Posted by Limegrntaln

It's complicated. And I'm not even sure it worked 100% because I just tried to pull the screen down to update it, and it still says the time from 3am.

Get in the car, navigate to apps installed, and hit the options button on the lower console, behind the iDrive wheel. A screen will pop up with a few options. That option that should be selected already. Update apps and services.

Click the iDrive wheel to select it. The update takes a few seconds. Then press and hold the radio volume hardware button below the infotainment screen. I held mine in for like 2 minutes, until the car stereo resets twice. Then click it and turn it back on.

Log out of the app. In the app, click the little man in the bottom right corner, and then click the gear at the top right. Click on BMW ID then logout. Then log back in.

It's a lot of work. But I haven't been able to pull the screen down and have it refresh. It still tells me, now, the last time it's refreshed was like 3am.

Hmm, I tried everything you posted plus the video and the mybmw app still doesn't update

jacques1959 · 01-07-2022, 07:08 AM

this is a worldwide BMW problem, you have to contact your bmw customerservice, they create a "ticket" for you so bmw has an official problem from a customer that they have to solve

j33Zy · 11-10-2022, 12:36 PM

Quote:

Originally Posted by jlevy73

Hmm, I tried everything you posted plus the video and the mybmw app still doesn't update

were you ever able to get it to update?

just took delivery of my 23, and it wont update either..

Forzanerazzurri · 11-18-2022, 11:33 AM

My BMW stopped updating as well. Tried everything here and it wont fix it.

supadopabimmer · 11-29-2022, 09:33 PM

Quote:

Originally Posted by Forzanerazzurri

My BMW stopped updating as well. Tried everything here and it wont fix it.

Same thing here and its not working too on my 2022 x7

Forzanerazzurri · 11-29-2022, 11:46 PM

This app blows. My car updated 1 min ago after I got out of it and apparently the app says it's left window is open (it's not) and in the app it's located 20km east of where it actually is (right in front of me).

MJBradley1967 · 12-06-2022, 06:34 PM

X5 here. My BMW app has not shown an updated time & date since 12/4, despite hitting lock on the remote and doing pull-down refreshes in the app.

It [i]did[/] do the remote horn thing just now, but the same 2 day old date & time.

First time this has been an issue as far as I can remember. I got a new phone 3 weeks ago, but it's been working fine until (probably) yesterday, when I clicked lock on the fob I keep hanging on my bedroom patio door (in direct sight of the vehicle).

Forzanerazzurri · 12-07-2022, 10:59 AM

In order to fix my issue above I had to delete my profile and reset the entire system and then load it back in and do the QR code thing in the app all over again. So far so good but completely embarrassing for a luxury brand and the price of this car.

MJBradley1967 · 12-07-2022, 04:07 PM

Quote:

Originally Posted by Forzanerazzurri

In order to fix my issue above I had to delete my profile and reset the entire system and then load it back in and do the QR code thing in the app all over again. So far so good but completely embarrassing for a luxury brand and the price of this car.

I'll give that a try after trying a simple iDrive reset. If I have to go that far, I'll add it to the list of embarrassing things "for a luxury brand and the price of this car".

ETA: The problem cleared (for now) after starting the vehicle and resetting the iDrive system.

STALKER · 09-10-2023, 04:56 PM

Mine hasn’t worked in 3 weeks.
IDrive 8 for me is a complete disaster.
I may sell the car as I’m sick of dealing with it. BMW should be issuing updates.

forcefed · 09-10-2023, 05:08 PM

Quote:

Originally Posted by STALKER

Mine hasn’t worked in 3 weeks.
IDrive 8 for me is a complete disaster.
I may sell the car as I’m sick of dealing with it. BMW should be issuing updates.

Disconnect the battery for a minute.

12-01-2021, 12:43 AM	#24
nottoday Private First Class 176 Rep 139 Posts Drives: 2021 M240i 2022 M4 comp Join Date: Oct 2021 Location: Seattle iTrader: (0) Garage List 2916 Audi A6 [0.00]	I like the Remote 3-D view. On my second day of ownership, I had one of the dealership CA's set it up. It took him about two minutes. So far it's worked each time I've tried it. So, 3 for 3. Attached Images
	Appreciate 1 Limegrntaln13408.00 Quote

01-07-2022, 07:08 AM	#27
jacques1959 Enlisted Member 5 Rep 44 Posts Drives: bmw e91lci/nbt-evo Join Date: Nov 2019 Location: netherlands iTrader: (0)	this is a worldwide BMW problem, you have to contact your bmw customerservice, they create a "ticket" for you so bmw has an official problem from a customer that they have to solve
	Appreciate 1 Limegrntaln13408.00 Quote

11-18-2022, 11:33 AM	#29
Forzanerazzurri Banned 6912 Rep 3,277 Posts Drives: E46 M3 Coupe/G80 M3CX Join Date: Jul 2021 Location: Alberta iTrader: (0) Garage List 2003 BMW M3 Coupe [0.50] 2022 BMW M3 Competi ... [5.12]	My BMW stopped updating as well. Tried everything here and it wont fix it.
	Appreciate 0 Quote

11-29-2022, 11:46 PM	#31
Forzanerazzurri Banned 6912 Rep 3,277 Posts Drives: E46 M3 Coupe/G80 M3CX Join Date: Jul 2021 Location: Alberta iTrader: (0) Garage List 2003 BMW M3 Coupe [0.50] 2022 BMW M3 Competi ... [5.12]	This app blows. My car updated 1 min ago after I got out of it and apparently the app says it's left window is open (it's not) and in the app it's located 20km east of where it actually is (right in front of me).
	Appreciate 0 Quote

12-06-2022, 06:34 PM	#32
MJBradley1967 Lieutenant 191 Rep 474 Posts Drives: 2022 BMW X5 xDrive 40i Join Date: May 2022 Location: Far North Chicagoland Area iTrader: (0)	X5 here. My BMW app has not shown an updated time & date since 12/4, despite hitting lock on the remote and doing pull-down refreshes in the app. It [i]did[/] do the remote horn thing just now, but the same 2 day old date & time. First time this has been an issue as far as I can remember. I got a new phone 3 weeks ago, but it's been working fine until (probably) yesterday, when I clicked lock on the fob I keep hanging on my bedroom patio door (in direct sight of the vehicle). __________________ 2022 X5 xDrive40i Black/Black/Black
	Appreciate 0 Quote

12-07-2022, 10:59 AM	#33
Forzanerazzurri Banned 6912 Rep 3,277 Posts Drives: E46 M3 Coupe/G80 M3CX Join Date: Jul 2021 Location: Alberta iTrader: (0) Garage List 2003 BMW M3 Coupe [0.50] 2022 BMW M3 Competi ... [5.12]	In order to fix my issue above I had to delete my profile and reset the entire system and then load it back in and do the QR code thing in the app all over again. So far so good but completely embarrassing for a luxury brand and the price of this car.
	Appreciate 1 MJBradley1967190.50 Quote

09-10-2023, 04:56 PM	#35
STALKER Brigadier General 169 Rep 3,831 Posts Drives: 997.2 GT3, Golf R Join Date: Feb 2009 Location: Toronto, ON iTrader: (5)	Mine hasn’t worked in 3 weeks. IDrive 8 for me is a complete disaster. I may sell the car as I’m sick of dealing with it. BMW should be issuing updates.
	Appreciate 0 Quote