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      11-29-2021, 01:26 PM   #1
merlin3008
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Service around Chicago

Does anyone have any preference for a particular service department around Chicago. I'm pretty close to Elmhurst, Laurel, and Bill Jacobs. I'm buying my car elsewhere, but I'd like to establish a relationship for service at one of these spots.
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      12-01-2021, 05:55 AM   #2
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Quote:
Originally Posted by merlin3008 View Post
Does anyone have any preference for a particular service department around Chicago. I'm pretty close to Elmhurst, Laurel, and Bill Jacobs. I'm buying my car elsewhere, but I'd like to establish a relationship for service at one of these spots.
I’ve taken my car in for service twice at Bill Jacobs and dealt with Mo Ali both times. I now will exclusively have him handle my vehicle. Great guy and is honest. He gave me a $100 off for storing my summer wheels and tires in their facility too.
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      12-01-2021, 08:22 PM   #3
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I took mine to Bill Jacobs as well but have only had the break-in service so far. They have a nice waiting area and I think a fairly large fleet of loaners if you ever need one. My service advisor was Dean.
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      12-02-2021, 12:30 PM   #4
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When I still had my E92 M3, I'd drive from the city to Schaumburg to take my car to Patrick BMW. They had a good reputation and lived up to it.
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      02-03-2022, 08:01 AM   #5
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Thanks everyone. Nobody has done service at Laurel in Westmont?
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      02-03-2022, 07:30 PM   #6
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I live in NW suburbs and always make the drive out to Bill Jacobs. It is where I bought the vehicle and is easily the best dealer in the state including the quality / size of the facility
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      12-05-2022, 11:26 AM   #7
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I know this thread is old, but I used to trek from the NW burbs to Bill Jacobs, too, when I had my E46 M3 (2007-2014). They were recommended by the dealership in Virginia where I picked up my CPO’d M3. I had a great experience with them and they were always helpful and fair. I just picked up a ‘23 M3 from Motorwerks in Barrington and will be taking it there for service, but wouldn’t hesitate taking it back to Bill Jacobs.
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