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      12-15-2021, 07:43 PM   #1
fridex
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Is anyone else having trouble adding their car to their "garage".
I have 2 other BMWs there but can't seem to add the new car via a production number.
Error I get is:
We're sorry.
An error occurred and My BMW Garage is unavailable at this time. Please try again later or visit BMWUSA.com.

* used to work maybe a week ago but it would never save it - i had to put the production number each time.


Ok I tinkered with the debugger and you can very easily get your status although you still can't add the vehicle to your garage.
Once you find the vehicle either by VIN or production number just inspect the page, go to application and view the details of addVehicleDataJson
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Last edited by fridex; 01-24-2022 at 09:55 PM.. Reason: found a solution
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      12-15-2021, 09:25 PM   #2
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The site has been wonky as of late, it's not just you. When checking the progress of my G80 M3 (where it is in terms of its production), it's been giving me errors.

It's probably best to give it a few days for things to sort themselves out. Whomever is in charge of the BMWUSA site must be getting flak recently because of it.
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      12-15-2021, 09:54 PM   #3
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It's been screwed up since last Thursday, you weren't even able to get to my garage for a few days and even though they fixed that, you still get the error when trying to add a new car.
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      12-16-2021, 05:17 AM   #4
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Yes, I've had the same issue as OP for the past 6 weeks or so - and for the past month, I now get a different car when I type in my production number. Genius and CA can lookup status by production number so I know it hasn't changed. Also get an error trying to lookup by VIN. Pretty buggy stuff…
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      12-21-2021, 10:24 AM   #5
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For whatever reason, I'm now able to see my car when looking up by production number in myGarage. The status hasn't changed (QC for a while now) but at least I can now see the G80…
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      01-13-2022, 10:07 AM   #6
fridex
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it drives me crazy that some peoples mygarage works... lol
by VIN or production number i get the picture of my correct car, and when i say Add to Garage -> We're sorry.
An error occurred and My BMW Garage is unavailable at this time. Please try again later or visit BMWUSA.com.
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      01-14-2022, 02:22 PM   #7
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I get the same error message.Name:  2022-01-14 15_20_30-Add Vehicle _ My Garage _ My BMW — Mozilla Firefox.jpg
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      01-14-2022, 02:41 PM   #8
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I have had this same issue since mid December. Running the Production number I get a totally different vehicle.

The VIN has not allowed me to track the status anymore but did add it to my garage as a completed vehicle.

To the SA and Genius it is shown still stuck in QC since Nov 9. Been a SUPER frustrating 60+ days of purgatory.
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      01-14-2022, 02:47 PM   #9
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Quote:
Originally Posted by element56 View Post
I have had this same issue since mid December. Running the Production number I get a totally different vehicle.

The VIN has not allowed me to track the status anymore but did add it to my garage as a completed vehicle.

To the SA and Genius it is shown still stuck in QC since Nov 9. Been a SUPER frustrating 60+ days of purgatory.
Sorry Pal... I've been in QC since 11/3 - Anyone else out there beat that?
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      01-25-2022, 11:38 AM   #10
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btw i posted a "solution" to this in the first post.
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      01-25-2022, 08:08 PM   #11
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Quote:
Originally Posted by fridex View Post
btw i posted a "solution" to this in the first post.
This will help... thanks
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      01-28-2022, 01:28 PM   #12
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Different issue but also revolving around Mybmw garage website. I have tried three different mobile browsers and the website doesn't work. Just keeps refreshing/relaunching the web page indefinitely. Anyone else experiencing the same issue.

Last edited by jmr0311; 01-28-2022 at 07:38 PM..
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      01-28-2022, 01:50 PM   #13
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Quote:
Originally Posted by jmr0311 View Post
Different issue but also revolving around Mybmw garage website. I have try three different mobile browsers and the website doesn't work. Just keeps refreshing/relaunching the web page indefinitely. Anyone else experiencing the same issue.
Seems like they are busy with the garage right now.
They added a captcha and some extra logic, and now i can't even attempt to add the car...
for your specific issue to avoid this look i quickly click on my account and then back to my garage...
website is pretty sh*t to be honest.
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      01-28-2022, 02:03 PM   #14
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It seems like every weekend it's flaky lately
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      01-28-2022, 02:12 PM   #15
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Yes it’s out for me as well. I logged in and my garage was empty. Tried to add my car via production number and vin. Said too many attempts. Called Genius and the “genius” said the website is probably having issues again and to give it a day or 2 it should work. It’s probably all of us forum member that keep refreshing every 10 mins crashing BMW’s website.
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      01-28-2022, 02:32 PM   #16
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I also see issues with the "My Vehicles" page today where the vehicle is not showing up.

Click on the "Track My BMW" pulldown near the top of the page and see if your vehicle pops up there. You should be able to click on your car's image assuming it shows up for you.
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      01-28-2022, 02:34 PM   #17
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Quote:
Originally Posted by og_e46 View Post
I also see issues with the "My Vehicles" page today where the vehicle is not showing up.

Click on the "Track My BMW" pulldown near the top
of the page and see if your vehicle pops up there. You should be able to click on your car's image assuming it shows up for you.
Thanks for the tip. It is there I just can’t go to the dev page and get the back door info on the track page.
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      01-31-2022, 03:03 PM   #18
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Quote:
Originally Posted by CromeBMW View Post
Yes it’s out for me as well. I logged in and my garage was empty. Tried to add my car via production number and vin. Said too many attempts. Called Genius and the “genius” said the website is probably having issues again and to give it a day or 2 it should work. It’s probably all of us forum member that keep refreshing every 10 mins crashing BMW’s website.
Can you add to your garage with only a Production #? Or do you need the VIN as well?
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      01-31-2022, 03:31 PM   #19
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Quote:
Originally Posted by KANdaddy View Post
Can you add to your garage with only a Production #? Or do you need the VIN as well?
You can add it to your garage with the production number.
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      01-31-2022, 03:38 PM   #20
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Quote:
Originally Posted by KANdaddy View Post
Can you add to your garage with only a Production #? Or do you need the VIN as well?
I can’t add either. My car does not show up in my garage at all. It only shows up in the track my car tab. The weird thing is, my car does not exist in my bmw on my phone. It only shows up on my work pc and iPad in the tracking area.
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      01-31-2022, 03:57 PM   #21
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If you can't added it.
you can't complain about the progress.

Good job BMW
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      01-31-2022, 04:01 PM   #22
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Quote:
Originally Posted by vj123 View Post
You can add it to your garage with the production number.
I see. Because on the app, I only see an option to add a VIN (which I don't have yet). I will check via laptop.
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