12-15-2021, 07:43 PM | #1 |
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mygarage.bmwusa.com
Is anyone else having trouble adding their car to their "garage".
I have 2 other BMWs there but can't seem to add the new car via a production number. Error I get is: We're sorry. An error occurred and My BMW Garage is unavailable at this time. Please try again later or visit BMWUSA.com. * used to work maybe a week ago but it would never save it - i had to put the production number each time. Ok I tinkered with the debugger and you can very easily get your status although you still can't add the vehicle to your garage. Once you find the vehicle either by VIN or production number just inspect the page, go to application and view the details of addVehicleDataJson Last edited by fridex; 01-24-2022 at 09:55 PM.. Reason: found a solution |
12-15-2021, 09:25 PM | #2 |
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The site has been wonky as of late, it's not just you. When checking the progress of my G80 M3 (where it is in terms of its production), it's been giving me errors.
It's probably best to give it a few days for things to sort themselves out. Whomever is in charge of the BMWUSA site must be getting flak recently because of it.
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12-15-2021, 09:54 PM | #3 |
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It's been screwed up since last Thursday, you weren't even able to get to my garage for a few days and even though they fixed that, you still get the error when trying to add a new car.
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12-16-2021, 05:17 AM | #4 |
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Yes, I've had the same issue as OP for the past 6 weeks or so - and for the past month, I now get a different car when I type in my production number. Genius and CA can lookup status by production number so I know it hasn't changed. Also get an error trying to lookup by VIN. Pretty buggy stuff…
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01-13-2022, 10:07 AM | #6 |
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it drives me crazy that some peoples mygarage works... lol
by VIN or production number i get the picture of my correct car, and when i say Add to Garage -> We're sorry. An error occurred and My BMW Garage is unavailable at this time. Please try again later or visit BMWUSA.com. |
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01-14-2022, 02:22 PM | #7 |
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I get the same error message.
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01-14-2022, 02:41 PM | #8 |
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I have had this same issue since mid December. Running the Production number I get a totally different vehicle.
The VIN has not allowed me to track the status anymore but did add it to my garage as a completed vehicle. To the SA and Genius it is shown still stuck in QC since Nov 9. Been a SUPER frustrating 60+ days of purgatory. |
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01-14-2022, 02:47 PM | #9 | |
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Quote:
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01-25-2022, 11:38 AM | #10 |
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btw i posted a "solution" to this in the first post.
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01-28-2022, 01:28 PM | #12 |
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Different issue but also revolving around Mybmw garage website. I have tried three different mobile browsers and the website doesn't work. Just keeps refreshing/relaunching the web page indefinitely. Anyone else experiencing the same issue.
Last edited by jmr0311; 01-28-2022 at 07:38 PM.. |
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01-28-2022, 01:50 PM | #13 | |
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They added a captcha and some extra logic, and now i can't even attempt to add the car... for your specific issue to avoid this look i quickly click on my account and then back to my garage... website is pretty sh*t to be honest. |
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01-28-2022, 02:12 PM | #15 |
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Yes it’s out for me as well. I logged in and my garage was empty. Tried to add my car via production number and vin. Said too many attempts. Called Genius and the “genius” said the website is probably having issues again and to give it a day or 2 it should work. It’s probably all of us forum member that keep refreshing every 10 mins crashing BMW’s website.
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01-28-2022, 02:32 PM | #16 |
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I also see issues with the "My Vehicles" page today where the vehicle is not showing up.
Click on the "Track My BMW" pulldown near the top of the page and see if your vehicle pops up there. You should be able to click on your car's image assuming it shows up for you. |
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01-28-2022, 02:34 PM | #17 | |
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01-31-2022, 03:03 PM | #18 | |
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01-31-2022, 03:31 PM | #19 |
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01-31-2022, 03:38 PM | #20 |
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I can’t add either. My car does not show up in my garage at all. It only shows up in the track my car tab. The weird thing is, my car does not exist in my bmw on my phone. It only shows up on my work pc and iPad in the tracking area.
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01-31-2022, 04:01 PM | #22 |
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I see. Because on the app, I only see an option to add a VIN (which I don't have yet). I will check via laptop.
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