Concerns about M3 shipping damage

DefiantVitreous · 11-17-2023, 11:24 PM

They will fix it. Keep your panties on. Sh!t happens. $5-$10K discount, like that's ridiculous.

Forzanerazzurri · 11-18-2023, 01:19 AM

This isn't a disaster. If you were going to get any shipping damage, the bumper is where you would want it. Just get it replaced and maybe ask for a grand off or something. It's not that big of a deal.

Sierra055 · 11-18-2023, 02:36 AM

Quote:

Originally Posted by fanofbmwe46

Have them swap with factory painted bumper. No big deal. Or ask for them to fix and provide $5-10K discount. No one else will ever know and you have extra cash in your pocket.

Gotta be careful with this. I had ordered a G20 M340i and it arrived with some significant damage to drivers door. The dealers answer was to swap the door from a brand new 330i in the same colour. Unfortunately the colour, despite being a factory painted door and checked by me with a paint depth meter was different.

Hence, I ended up with a G80 instead.

To the OP, hopefully they make good on it for you.

DSTR · 11-18-2023, 05:20 AM

Quote:

Originally Posted by Forzanerazzurri

This isn't a disaster. If you were going to get any shipping damage, the bumper is where you would want it. Just get it replaced and maybe ask for a grand off or something. It's not that big of a deal.

It is a brand new M-car for the owner. Its a big deal. Period. I would say the same if it was your post as the OP. Im amazed at the denial of this for the OP. He should ask tough and demanding questions including a discount. It his business and RIGHT TO DO SO!

turbojg · 11-18-2023, 05:30 AM

Quote:

Originally Posted by Berzerker

What the hell insurance is this???

Are you sure you're not thinking of "new car replacement?" That's just if your car is *totaled* you get a car one model year newer or just a payout of the cost of the new car.

That sounds like insurance is actively trying to lose money

Yes, you are right. As I thought about it more I misspoke when I said 'repair'. It is (as you say) a 'new' car replacement rather than 'used' for a total damage. I put the clause on the insurance years age and fortunately never had to use it so I forgot what the details were until I thought about it more.

turbojg · 11-18-2023, 06:17 AM

There isn't an easy answer to this situation. Refusing delivery of this vehicle will probably mean a long wait for another one from the factory. If you are willing to wait that may be the best answer but there no guarantees there won't be some sort of damage to the next one. Normally there isn't damage but it is always a possibility.

Repairing and repainting the bumper - because it is flexible - presents some potential risks of problems down the road even if it looks great when the repair is complete.

It will be interesting to see if the dealer offers you a discount knowing what the wait time would be for a replacement. If they do it should be substantial enough to cover any future issues you may have resulting from the repair.

I would also want to be sure that the damage will not show up on a Carfax report.

LuvMyE92 · 11-18-2023, 06:44 AM

As others have noted, this happens all the time and is usually fixed at the VPC without the buyer ever knowing about it.

It likely happened from a bicycle collision.

There will be no discount, there will be no replacement bumper, you guys need to join us over here in reality-land.

And the repair will be fine, you'll never know it happened.

robopp · 11-18-2023, 06:46 AM

Quote:

Originally Posted by DSTR

It is a brand new M-car for the owner. Its a big deal. Period. I would say the same if it was your post as the OP. Im amazed at the denial of this for the OP. He should ask tough and demanding questions including a discount. It his business and RIGHT TO DO SO!

It’s a mass produced BMW, not a museum piece. Guess what? Lots of cars are damaged at port and the damage is never disclosed to the owner.
OP, I’d ask for a warranty on the paint and maybe a little off the car and enjoy it. It won’t be the last blemish this car gets.

Mike02z · 11-18-2023, 07:31 AM

Quote:

Originally Posted by robopp

It’s a mass produced BMW, not a museum piece. Guess what? Lots of cars are damaged at port and the damage is never disclosed to the owner.
OP, I’d ask for a warranty on the paint and maybe a little off the car and enjoy it. It won’t be the last blemish this car gets.

This^^^

If the OP tries to get 5k off the dealer will laugh and the car would be sold by the end of the day and the person who buys it would have no idea. If this was a car readily available you *might* have some negotiating power but you really don’t. They’ll fix it and you won’t know and your have the pleasure of having the M3 you ordered without another long wait. Life’s too short to worry about this kind of stuff. It’s going to get scratched anyway unless it’s a museum piece in your garage.

kgelfen360 · 11-18-2023, 07:55 AM

Quote:

Originally Posted by robopp

It’s a mass produced BMW, not a museum piece. Guess what? Lots of cars are damaged at port and the damage is never disclosed to the owner.
OP, I’d ask for a warranty on the paint and maybe a little off the car and enjoy it. It won’t be the last blemish this car gets.

I totally agree. I love my M3 but it’s not some exotic. People on this forum act like it’s one of kind all the time.

I would let them repair and then decide if I take it or leave it. Maybe ask dealer for small discount “to smooth it over” if u decide to take it.

forcefed · 11-18-2023, 08:42 AM

Quote:

Originally Posted by defiantvitreous

they will fix it. Keep your panties on. Sh!t happens. $5-$10k discount, like that's ridiculous.

i'm calling my lawyers, i want 50% off!!!!!!!!1

Seanhfx · 11-18-2023, 09:34 AM

That ain't no scratch, it looks like it could be punctured.

URmyArtemis · 11-18-2023, 09:59 AM

Update today. They fixed it in the body shop and repainted.

BryanCO · 11-18-2023, 10:15 AM

Quote:

Originally Posted by URmyArtemis

Update today. They fixed it in the body shop and repainted.

Ask for pics showing the backside of the bumper facia where the repair was completed.

I would ask for the dealer to cover the cost to PPF the bumper (once the paint has cured).

chicagofan00 · 11-18-2023, 10:56 AM

Quote:

Originally Posted by URmyArtemis

Update today. They fixed it in the body shop and repainted.

Looks great! Now you can rest easy and enjoy the car once it arrives.

Mike02z · 11-18-2023, 11:14 AM

Quote:

Originally Posted by URmyArtemis

Update today. They fixed it in the body shop and repainted.

Looks pretty good to me. I’m sure others still won’t be happy but are you OK with it?

Forzanerazzurri · 11-18-2023, 11:30 AM

Quote:

Originally Posted by DSTR

It is a brand new M-car for the owner. Its a big deal. Period. I would say the same if it was your post as the OP. Im amazed at the denial of this for the OP. He should ask tough and demanding questions including a discount. It his business and RIGHT TO DO SO!

My car was damaged in shipping, on an individual color and it was worse than this. Calm down.

URmyArtemis · 11-18-2023, 11:31 AM

Quote:

Originally Posted by Mike02z

Looks pretty good to me. I’m sure others still won’t be happy but are you OK with it?

It looks good for now, But I haven't see it in person. I am worried about color difference between bumper and body. If no color difference, I am good with it, it just a small dent on the plastic bumper.
Currently my plan is asking for $1k discount. And some free giveaways. I think this is reasonable for both seller and buyer.
What do you think?

Forzanerazzurri · 11-18-2023, 11:33 AM

Quote:

Originally Posted by URmyArtemis

Update today. They fixed it in the body shop and repainted.

Great stuff Enjoy the car my friend!

Mike02z · 11-18-2023, 12:12 PM

Quote:

Originally Posted by URmyArtemis

It looks good for now, But I haven't see it in person. I am worried about color difference between bumper and body. If no color difference, I am good with it, it just a small dent on the plastic bumper.
Currently my plan is asking for $1k discount. And some free giveaways. I think this is reasonable for both seller and buyer.
What do you think?

They may be willing to give you something. It really depends on the dealer. They can also decide to put it on their showroom floor at 5k over and I’ll bet it will sell in a day or 2. My advice is if it looks good ask for something and if they don’t offer anything consider the alternative before saying no. To me, if it looks good I’d take it, ask for something and if they don’t play ball I’d take it without anything.

fanofbmwe46 · 11-18-2023, 12:30 PM

I had a paint defect on a brand new Porsche Cayman. It was the size of a pencil tip (1mm x 1mm), discoloration on the roof. Super super tiny but to fix would require painting full top of the car. I fought Porsche NA for a couple months but eventually got a $5K check from them as a make good. I dabbed the smallest amount of touch up on it with one of those sponge tip brushes and moved on.

gemini.m3 · 11-18-2023, 04:17 PM

Maybe it’s just me but I wouldn’t accept the car without a discount -5-10k is ridiculous tho

Firstly, did they replace the bumper with a new one? If not how did they repair the hole? Secondly, if they repaired the original did they respray color on the whole bumper or just the repaired area? Either way you’re going to end up with different looking texture in the paint but if they resprayed the whole bumper with color how much time did they spend color matching? Bumpers never match 100 percent to body cause they are different materials (plastic vs metal) but a diff shade/color of front vs rear bumper to metal would drive me crazy on a brand new car

11-17-2023, 11:24 PM	#23
DefiantVitreous Private 22 Rep 69 Posts Drives: 2024 M3 Comp. Join Date: Oct 2023 Location: Chicago iTrader: (0)	They will fix it. Keep your panties on. Sh!t happens. $5-$10K discount, like that's ridiculous.
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11-18-2023, 01:19 AM	#24
Forzanerazzurri Banned 6920 Rep 3,277 Posts Drives: E46 M3 Coupe/G80 M3CX Join Date: Jul 2021 Location: Alberta iTrader: (0) Garage List 2003 BMW M3 Coupe [0.50] 2022 BMW M3 Competi ... [5.12]	This isn't a disaster. If you were going to get any shipping damage, the bumper is where you would want it. Just get it replaced and maybe ask for a grand off or something. It's not that big of a deal.
	Appreciate 2 chicagofan0019236.00 URmyArtemis37.00 Quote

11-18-2023, 06:17 AM	#28
turbojg Lieutenant 352 Rep 458 Posts Drives: 2024 G82 M4 Comp. X-Drive Join Date: Jul 2023 Location: NE PA iTrader: (0)	There isn't an easy answer to this situation. Refusing delivery of this vehicle will probably mean a long wait for another one from the factory. If you are willing to wait that may be the best answer but there no guarantees there won't be some sort of damage to the next one. Normally there isn't damage but it is always a possibility. Repairing and repainting the bumper - because it is flexible - presents some potential risks of problems down the road even if it looks great when the repair is complete. It will be interesting to see if the dealer offers you a discount knowing what the wait time would be for a replacement. If they do it should be substantial enough to cover any future issues you may have resulting from the repair. I would also want to be sure that the damage will not show up on a Carfax report.
	Appreciate 1 URmyArtemis37.00 Quote

11-18-2023, 06:44 AM	#29
LuvMyE92 Occasionally frequent poster 3005 Rep 2,745 Posts Drives: CT5V-Blackwing Join Date: Jan 2008 Location: RTP NC, USA iTrader: (0)	As others have noted, this happens all the time and is usually fixed at the VPC without the buyer ever knowing about it. It likely happened from a bicycle collision. There will be no discount, there will be no replacement bumper, you guys need to join us over here in reality-land. And the repair will be fine, you'll never know it happened. __________________ Current inventory: F22 & G05 Cadillac CT5-V Blackwing w/3 pedals Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2)
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11-18-2023, 09:34 AM	#34
Seanhfx Second Lieutenant 217 Rep 266 Posts Drives: MY23 M3 Comp Edition 50 Jahre Join Date: May 2016 Location: Halifax, NS iTrader: (0)	That ain't no scratch, it looks like it could be punctured. __________________ 2023 M3 Competition xDrive Edition 50 Jahre (Techno Violet Metallic) August 11, 2022 Production Date Delivery Date - October 24, 2022 2021 M340i xDrive M Performance Edition 2017 340i xDrive
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11-18-2023, 09:59 AM	#35
URmyArtemis Enlisted Member 37 Rep 41 Posts Drives: BMW X7 Join Date: May 2023 Location: FL iTrader: (0)	Update today. They fixed it in the body shop and repainted. Attached Images
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11-18-2023, 12:30 PM	#43
fanofbmwe46 Major 2097 Rep 1,161 Posts Drives: M3 Join Date: Oct 2020 Location: united states iTrader: (0)	I had a paint defect on a brand new Porsche Cayman. It was the size of a pencil tip (1mm x 1mm), discoloration on the roof. Super super tiny but to fix would require painting full top of the car. I fought Porsche NA for a couple months but eventually got a $5K check from them as a make good. I dabbed the smallest amount of touch up on it with one of those sponge tip brushes and moved on.
	Appreciate 2 URmyArtemis37.00 Forzanerazzurri6919.50 Quote

11-18-2023, 04:17 PM	#44
gemini.m3 Major 1498 Rep 1,297 Posts Drives: 2022 M3 xDrive comp Join Date: Aug 2014 Location: Miami, FL iTrader: (8)	Maybe it’s just me but I wouldn’t accept the car without a discount -5-10k is ridiculous tho Firstly, did they replace the bumper with a new one? If not how did they repair the hole? Secondly, if they repaired the original did they respray color on the whole bumper or just the repaired area? Either way you’re going to end up with different looking texture in the paint but if they resprayed the whole bumper with color how much time did they spend color matching? Bumpers never match 100 percent to body cause they are different materials (plastic vs metal) but a diff shade/color of front vs rear bumper to metal would drive me crazy on a brand new car Last edited by gemini.m3; 11-18-2023 at 04:24 PM..
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