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      06-26-2023, 11:54 AM   #67
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Quote:
Originally Posted by LukeM15 View Post
How’s everyone experience been recently?
Well to start mines has been horrible..to send mines I use Cedar Performance…

Shipped June 5th
Received by Cedar Performance June 7th
Shipped to femto UNK
Received by femto UNK
Whereabouts of the ECU ? But maybe Findland

As of today June 26th I don’t have my ECU nor does Cedar Performance….simple questions as to where is my ECU or what’s going on with my ECU well those questions nobody has an answer. Cedar blames femto and femto saids contact Cedar. Been on this ordeal since I shipped out. Like nobody gives you a clear answer just whatever to get you out of the way for a few days then back to square one.
Anyone has had something similar? I didn’t want to post anything but this is ridiculous.
This scares the bejesus outa me.
Some guys have put AirTags in their packaging
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      06-26-2023, 12:25 PM   #68
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Cedar adds AirTags at least they told me it is in findland BUT why isn’t coming back that’s the question I want the answer to.
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      06-26-2023, 12:27 PM   #69
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Originally Posted by LukeM15 View Post
Cedar adds AirTags at least they told me it is in findland BUT why isn’t coming back that’s the question I want the answer to.
You contact dhl and ask them?
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      06-26-2023, 12:52 PM   #70
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You contact dhl and ask them?
I don’t even have a tracking number
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      06-26-2023, 12:53 PM   #71
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Originally Posted by LukeM15 View Post
I don’t even have a tracking number
Yeah that sucks bro. I haven’t heard a lot of good about cedar.
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      06-26-2023, 12:58 PM   #72
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Update: shipping tomorrow I’m told.
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      06-26-2023, 01:01 PM   #73
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Quote:
Originally Posted by LukeM15 View Post
How’s everyone experience been recently?
Well to start mines has been horrible..to send mines I use Cedar Performance…

Shipped June 5th
Received by Cedar Performance June 7th
Shipped to femto UNK
Received by femto UNK
Whereabouts of the ECU ? But maybe Findland

As of today June 26th I don’t have my ECU nor does Cedar Performance….simple questions as to where is my ECU or what’s going on with my ECU well those questions nobody has an answer. Cedar blames femto and femto saids contact Cedar. Been on this ordeal since I shipped out. Like nobody gives you a clear answer just whatever to get you out of the way for a few days then back to square one.
Anyone has had something similar? I didn’t want to post anything but this is ridiculous.
Sounds about right for them. I used them to for my unlock and they were very responsive/informative up until the sale went through and I overnighted it to them. I had a couple of questions afterward and response times dropped to a week. Then I get a random call after three weeks telling me the DME is back and they shipped it out in two days.
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      06-26-2023, 01:08 PM   #74
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What is supposed to be the benefit of adding an additional 3rd party into this process? You can easily send it yourself and door to door turnaround time without an unnecessary middleman is 1 week.
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      06-26-2023, 01:14 PM   #75
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Quote:
Originally Posted by chris3g View Post
What is supposed to be the benefit of adding an additional 3rd party into this process? You can easily send it yourself and door to door turnaround time without an unnecessary middleman is 1 week.
This. And you're in charge of your tracking number. Could've been something along the lines of being held up in customs for whatever reason. Tracking number could've told you this.

Do it yourself guys, it's not hard. You can even have DHL pick it up at your door for a small fee.
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      06-26-2023, 01:21 PM   #76
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Quote:
Originally Posted by Jon H View Post
This. And you're in charge of your tracking number. Could've been something along the lines of being held up in customs for whatever reason. Tracking number could've told you this.

Do it yourself guys, it's not hard. You can even have DHL pick it up at your door for a small fee.
Totally agree with this now…so those in the fence do it yourself.
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      06-26-2023, 02:05 PM   #77
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Check out @OrlandoAutowerks they don't require you to ship your ECU to them and they provide fair prices along with other bundles if you're interested in.
They do multiple shipments to Femto and back, with the fastest turnaround times i've seen overall.

Also @TristateBM3 they do lots of cars in NYC-NJ area and you can see Femto repost these 2 as they're probably the most used and popular ones in the US.
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      06-26-2023, 02:43 PM   #78
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Quote:
Originally Posted by Jon H View Post
This. And you're in charge of your tracking number. Could've been something along the lines of being held up in customs for whatever reason. Tracking number could've told you this.

Do it yourself guys, it's not hard. You can even have DHL pick it up at your door for a small fee.

That part! I did everything myself and it cost me $1900 including the BM3 and the OTS map pack
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      06-26-2023, 05:20 PM   #79
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I personally used Euro performance center and they hand delivered the DME to FEMTO. It was well worth the money in my opinion.

They provided next day air shipping to them in Virginia and back to me in California.
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      06-28-2023, 06:45 AM   #80
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Quote:
Originally Posted by LukeM15 View Post
Update: shipping tomorrow I’m told.
Is your DME in route to you?
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      06-28-2023, 08:36 AM   #81
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Originally Posted by Schulminator View Post
Is your DME in route to you?
It’s on the way to Cedar ETA to them Friday.
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      09-25-2023, 09:14 AM   #82
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For those of you who shipped out your ECU as an individual, how did you go about paying the invoice from FEMTO? I placed the order directly through their website for the unlock for BM3 but unsure of how to submit payment. I tried messaging them on insta and email but no response yet.

*Update: Got the information from FEMTO to use Revolut.

Last edited by GHOST-M4; 09-25-2023 at 10:19 AM..
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      09-25-2023, 09:32 AM   #83
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Quote:
Originally Posted by GHOST-M4 View Post
For those of you who shipped out your ECU as an individual, how did you go about paying the invoice from FEMTO? I placed the order directly through their website for the unlock for BM3 but unsure of how to submit payment. I tried messaging them on insta and email but no response yet.
bank wire, they tell you exactly how to pay in the info they have available on their site https://orders.femtoevo.com/faq
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      09-25-2023, 03:33 PM   #84
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I Used @OrlandoAutowerks. they had DHL pick up my ecu from my house on Thursday and got it delivered back on wednesday, less than a week. price was fair and they even sourced a extra ecu so i could clone and tune the exta and keep my stock ecu for warranty.
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      09-25-2023, 07:37 PM   #85
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My DHL was picked up at 2PM today, and Express delivery should arrive at Femto on Weds before Noon. The express service (by Noon, instead of 4PM) cost me $5 extra.

It turns out I could use a smaller box than expected, so we’ll see if DHL gives me any change back. I’m hoping to have the DME back Friday or Monday. 🙏
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      09-26-2023, 04:30 PM   #86
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Quote:
Originally Posted by EM_Four View Post
I Used @OrlandoAutowerks. they had DHL pick up my ecu from my house on Thursday and got it delivered back on wednesday, less than a week. price was fair and they even sourced a extra ecu so i could clone and tune the exta and keep my stock ecu for warranty.
OrlandoAuto will get you taken care of, everytime!
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      09-26-2023, 05:07 PM   #87
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Quote:
Originally Posted by EM_Four View Post
I Used @OrlandoAutowerks. they had DHL pick up my ecu from my house on Thursday and got it delivered back on wednesday, less than a week. price was fair and they even sourced a extra ecu so i could clone and tune the exta and keep my stock ecu for warranty.
How much was extra ecu?
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      09-26-2023, 06:27 PM   #88
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So far no problems. Package made it from Philly->Cincinnati->Germany.
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