Creaking noise in front after AST install - ongoing issue

dantm3 · 03-01-2022, 06:46 PM

Quote:

Originally Posted by mattssi

I'll let you know tonight

I have my set waiting to install as well and want to correct this first.. I tried to slide it down but it doesn’t move very easy

Limegrntaln · 03-01-2022, 07:34 PM

Quote:

Originally Posted by kyleemile

Glad to have found this thread. I'm having the same issue on the front passenger side. I've reached out to Sean @AST via the email provided here and tom@EaS, as thats where I purchased from and did my install.

I'll be following along. Hoping for a resolution.

I remember hearing your car make noise, when you did that turn around in the parking garage, at the meet. I forgot I was going to say something. We got too excited from doing launch controls in my car, I forgot all about it.

mattssi · 03-01-2022, 09:13 PM

Quote:

Originally Posted by dantm3

I have my set waiting to install as well and want to correct this first.. I tried to slide it down but it doesn’t move very easy

Don’t slide it. Just unclip it and remove it, then put it on. There is a small amount of glue holding it on but it was no issue.

mattssi · 03-01-2022, 09:14 PM

I actually lowered the whole assembly because the strut boot was crooked. I always make more work for myself. Before that though I just jacked the car up and adjusted with the wheel on.

JTO24 · 03-02-2022, 07:48 AM

Quote:

Originally Posted by mattssi

Don’t slide it. Just unclip it and remove it, then put it on. There is a small amount of glue holding it on but it was no issue.

Does it unclip by hand or did you need to pry it off with a pry tool/screwdriver?

mattssi · 03-02-2022, 08:46 AM

I just used my hand

mattssi · 03-05-2022, 10:14 PM

Glad to report that after adjusting the insulators about 3/4 of a coil down I’m not having any issues. I’ll continue to monitor.

I haven’t received the new isolators but there is no real rush.

F80SRT · 03-05-2022, 10:41 PM

Quote:

Originally Posted by mattssi

Glad to report that after adjusting the insulators about 3/4 of a coil down I’m not having any issues. I’ll continue to monitor.

I haven’t received the new isolators but there is no real rush.

Nice! I haven’t heard anything yet, but I’ll give that a shot. Can you send photos of what it’s looks like post relocation?

mattssi · 03-05-2022, 11:18 PM

Quote:

Originally Posted by F80SRT

Nice! I haven’t heard anything yet, but I’ll give that a shot. Can you send photos of what it’s looks like post relocation?

Removed

Sean@ASTMoton · 03-09-2022, 09:42 AM

Good Morning,

Emails are starting to go out regarding the fix and isolator replacement. If you have not been emailed, shoot an email over to support@motonsuspensionusa.com with the subject "Isolator Fix" to receive the further instructions.

Excited to get things cleared up and get everyone back to 100%

KnightedBMW · 03-09-2022, 01:53 PM

Finally got bit by the creak. Sean@ASTMoton I just sent an email. Looking forward to the response! Thanks.

JTO24 · 03-11-2022, 08:13 AM

Quote:

Originally Posted by Sean@ASTMoton

Good Morning,

Emails are starting to go out regarding the fix and isolator replacement. If you have not been emailed, shoot an email over to support@motonsuspensionusa.com with the subject "Isolator Fix" to receive the further instructions.

Excited to get things cleared up and get everyone back to 100%

Hi Sean, we already have an email exchange going but I haven't seen a new reply yet... should I wait or create a new email thread with the "Isolator Fix" subject?

mattssi · 03-11-2022, 03:37 PM

If anyone is still waiting for an email, etc, and has the squeak…go ahead and move the isolator. Super easy and has still proven to be the fix for me.

mattburks · 03-11-2022, 04:33 PM

Pardon me being far from handy... does this "string" instruction for proper location mean i just simply let it hang down that far with gravity, or do I follow the coil around with the string to find the location?

How did you access the spring? Does this require a lift? Yuck, dont want to do.

mattssi · 03-11-2022, 04:35 PM

Quote:

Originally Posted by mattburks

Pardon me being far from handy... does this "string" instruction for proper location mean i just simply let it hang down that far with gravity, or do I follow the coil around with the string to find the location?

How did you access the spring? Does this require a lift? Yuck, dont want to do.

You have to follow the spring around. I tried that, but just ended up making mine look like the photo I posted above which was about a half a coil lower than mine were.

Just jack up the wheel, unclip the isolator, move it, clip it, done. Really easy.

mattburks · 03-11-2022, 04:38 PM

Quote:

Originally Posted by mattssi

You have to follow the spring around. I tried that, but just ended up making mine look like the photo I posted above which was about a half a coil lower than mine were.

Just jack up the wheel, unclip the isolator, move it, clip it, done. Really easy.

Are you confident it will stay in correct place moving forward?

mattssi · 03-11-2022, 04:41 PM

I don’t see why not. The new isolators they are sending out are no different.

I guess there is a little bit of glue on them from the factory but they are sturdy and don’t slide even without it. For them to move they really they need to be unclipped.

mattssi · 03-16-2022, 09:54 AM

Quick bump and more detail.

I received an updated email yesterday and rather than referencing the picture, I used a home speaker wire to use to help measure the estimated location.

From the top of the spring (which is easy if springs are off the car) is 28.875".
From the bottom of the spring (which is easy if springs are currently installed) is 40.25".

I cut my speaker wire 40.25", jacked up the car, used the speaker wire to measure around the coils from the bottom, and then placed the isolator there.

So far so good. This ended up being a bit lower than I had originally adjusted to based on eyeballing the photo.

Oh...also used some goo-gone to remove the glue from the spring where the isolator was removed from.

Sean@ASTMoton · 03-18-2022, 08:14 PM

Quote:

Originally Posted by JTO24

Quote:

Originally Posted by Sean@ASTMoton

Good Morning,

Emails are starting to go out regarding the fix and isolator replacement. If you have not been emailed, shoot an email over to support@motonsuspensionusa.com with the subject "Isolator Fix" to receive the further instructions.

Excited to get things cleared up and get everyone back to 100%

Hi Sean, we already have an email exchange going but I haven't seen a new reply yet... should I wait or create a new email thread with the "Isolator Fix" subject?

Just DM me your email address and I'll look it up or send a new email, sometimes these move into spam.

I want to get you solved!

Sean@ASTMoton · 03-18-2022, 08:15 PM

Quote:

Originally Posted by mattburks

Quote:

Originally Posted by mattssi

You have to follow the spring around. I tried that, but just ended up making mine look like the photo I posted above which was about a half a coil lower than mine were.

Just jack up the wheel, unclip the isolator, move it, clip it, done. Really easy.

Are you confident it will stay in correct place moving forward?

They will not move once placed correctly, they were placed incorrectly from the factory and act as an isolator for when the coils touch, which isn't all the time.

Let me know if you have any questions.

Sean@ASTMoton · 03-18-2022, 08:18 PM

Quote:

Originally Posted by mattburks

Pardon me being far from handy... does this "string" instruction for proper location mean i just simply let it hang down that far with gravity, or do I follow the coil around with the string to find the location?

How did you access the spring? Does this require a lift? Yuck, dont want to do.

Customers, and shops alike have done this fix on jacks, be safe!

I also have completed the fix with jacks and a lift with and without the wheel removed, we were trying to test ease of the fix and I believe this can be done by 99% of our customers.

The string/wire instructions was a simplified way we found to help everyone measure. The more engineered instructions HQ sent over complicated it.

KnightedBMW · 03-21-2022, 07:59 AM

Sean@ASTMoton I still haven't received a reply. Mind looking into it?

03-01-2022, 09:14 PM	#114
mattssi Major 882 Rep 1,368 Posts Drives: 2019 X3 Join Date: Sep 2006 Location: Bend, OR iTrader: (1)	I actually lowered the whole assembly because the strut boot was crooked. I always make more work for myself. Before that though I just jacked the car up and adjusted with the wheel on.
	Appreciate 1 JTO245282.00 Quote

03-02-2022, 08:46 AM	#116
mattssi Major 882 Rep 1,368 Posts Drives: 2019 X3 Join Date: Sep 2006 Location: Bend, OR iTrader: (1)	I just used my hand
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03-05-2022, 10:14 PM	#117
mattssi Major 882 Rep 1,368 Posts Drives: 2019 X3 Join Date: Sep 2006 Location: Bend, OR iTrader: (1)	Glad to report that after adjusting the insulators about 3/4 of a coil down I’m not having any issues. I’ll continue to monitor. I haven’t received the new isolators but there is no real rush.
	Appreciate 2 JTO245282.00 nearwater4me1924.50 Quote

03-09-2022, 09:42 AM	#120
Sean@ASTMoton New Member 66 Rep 13 Posts Drives: G80 M3 Join Date: Jan 2022 Location: Orlando,Florida iTrader: (0)	Good Morning, Emails are starting to go out regarding the fix and isolator replacement. If you have not been emailed, shoot an email over to support@motonsuspensionusa.com with the subject "Isolator Fix" to receive the further instructions. Excited to get things cleared up and get everyone back to 100%
	Appreciate 3 nearwater4me1924.50 JTO245282.00 Laguna01///M31400.50 Quote

03-09-2022, 01:53 PM	#121
KnightedBMW Lieutenant Colonel 2347 Rep 1,751 Posts Drives: 2022 M3C Join Date: May 2016 Location: Florida iTrader: (0)	Finally got bit by the creak. Sean@ASTMoton I just sent an email. Looking forward to the response! Thanks.
	Appreciate 0 Quote

03-11-2022, 03:37 PM	#123
mattssi Major 882 Rep 1,368 Posts Drives: 2019 X3 Join Date: Sep 2006 Location: Bend, OR iTrader: (1)	If anyone is still waiting for an email, etc, and has the squeak…go ahead and move the isolator. Super easy and has still proven to be the fix for me.
	Appreciate 0 Quote

03-11-2022, 04:33 PM	#124
mattburks Lieutenant 751 Rep 402 Posts Drives: G80 6MT Join Date: Nov 2013 Location: Argyle, TX iTrader: (0)	Pardon me being far from handy... does this "string" instruction for proper location mean i just simply let it hang down that far with gravity, or do I follow the coil around with the string to find the location? How did you access the spring? Does this require a lift? Yuck, dont want to do.
	Appreciate 0 Quote

03-11-2022, 04:41 PM	#127
mattssi Major 882 Rep 1,368 Posts Drives: 2019 X3 Join Date: Sep 2006 Location: Bend, OR iTrader: (1)	I don’t see why not. The new isolators they are sending out are no different. I guess there is a little bit of glue on them from the factory but they are sturdy and don’t slide even without it. For them to move they really they need to be unclipped.
	Appreciate 1 mattburks750.50 Quote

03-16-2022, 09:54 AM	#128
mattssi Major 882 Rep 1,368 Posts Drives: 2019 X3 Join Date: Sep 2006 Location: Bend, OR iTrader: (1)	Quick bump and more detail. I received an updated email yesterday and rather than referencing the picture, I used a home speaker wire to use to help measure the estimated location. From the top of the spring (which is easy if springs are off the car) is 28.875". From the bottom of the spring (which is easy if springs are currently installed) is 40.25". I cut my speaker wire 40.25", jacked up the car, used the speaker wire to measure around the coils from the bottom, and then placed the isolator there. So far so good. This ended up being a bit lower than I had originally adjusted to based on eyeballing the photo. Oh...also used some goo-gone to remove the glue from the spring where the isolator was removed from. __________________ 2021 ///M3 2019 X3
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03-21-2022, 07:59 AM	#132
KnightedBMW Lieutenant Colonel 2347 Rep 1,751 Posts Drives: 2022 M3C Join Date: May 2016 Location: Florida iTrader: (0)	Sean@ASTMoton I still haven't received a reply. Mind looking into it?
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