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      09-16-2024, 10:13 PM   #1
SchmiddyG80
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At 1200 mile break in for M3, dealer can't get me in until mid October

Hello all! I recently purchased a 2024 BMW M3 competition, and it is currently just under its 1200 mile break-in service. I reached out to the dealership and they had advised that the next appointment wouldn’t be open until mid October next month… I reached out to my sales rep and he told me that he would try to have the service department contact me with an earlier date… But so far nothing, I have no choice but to not drive the car for the time being. Is it bad if it just sits for a few weeks before the service is done? Or does anyone have any suggestions on how to deal with the dealership? The next closest dealership to me is over 300 miles away, and I cannot drive it there.
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      09-16-2024, 10:38 PM   #2
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Originally Posted by SchmiddyG80 View Post
Hello all! I recently purchased a 2024 BMW M3 competition, and it is currently just under its 1200 mile break-in service. I reached out to the dealership and they had advised that the next appointment wouldn’t be open until mid October next month… I reached out to my sales rep and he told me that he would try to have the service department contact me with an earlier date… But so far nothing, I have no choice but to not drive the car for the time being. Is it bad if it just sits for a few weeks before the service is done? Or does anyone have any suggestions on how to deal with the dealership? The next closest dealership to me is over 300 miles away, and I cannot drive it there.
Have you spoken to the service manager? I’d suggest sending an email to the service manager. If that doesn’t work, send another email and cc the general manager.
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      09-16-2024, 11:47 PM   #3
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Quote:
Originally Posted by SchmiddyG80 View Post
Hello all! I recently purchased a 2024 BMW M3 competition, and it is currently just under its 1200 mile break-in service. I reached out to the dealership and they had advised that the next appointment wouldn’t be open until mid October next month… I reached out to my sales rep and he told me that he would try to have the service department contact me with an earlier date… But so far nothing, I have no choice but to not drive the car for the time being. Is it bad if it just sits for a few weeks before the service is done? Or does anyone have any suggestions on how to deal with the dealership? The next closest dealership to me is over 300 miles away, and I cannot drive it there.
Is there another dealership in your area you can try? If not, as long as you have it done before 1500-1700 miles, it'll be ok.
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      09-17-2024, 07:35 PM   #4
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Ask your salesman. I hit 1320 and next availability was a whole month later. I called him and he got me for next day.
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      09-17-2024, 07:38 PM   #5
SchmiddyG80
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Have you spoken to the service manager? I’d suggest sending an email to the service manager. If that doesn’t work, send another email and cc the general manager.
I actually spoke to them today. They are getting me in next week. Thank you!
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      09-17-2024, 07:39 PM   #6
SchmiddyG80
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I got an appointment for next week, thanks all !!
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      09-17-2024, 08:18 PM   #7
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I actually spoke to them today. They are getting me in next week. Thank you!
That’s great! Glad it worked out!
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