06-11-2021, 09:53 AM | #1 |
Captain
1188
Rep 826
Posts
Drives: 2022 M3 Competition
Join Date: Nov 2007
Location: milwaukee , WI
|
Lack of individual color option M3C AWD?
So, I got an allocation this morning. AWD M3C. I am asking for Voodoo Blue and my SA is telling me that his system is not showing ANY individual color options to choose from?
can anyone help me help him out? is there someone I can call at BMWNA to get more info? I am week 27 build but I would like to get this figure out ASAP. Thanks!
__________________
-- Owner of a 2022 M3 Competition AWD in Individual Voodoo Blue and Fiona Red leather |
06-11-2021, 10:00 AM | #2 | |
Moderator
7512
Rep 19,368
Posts |
Quote:
As far as I know, placing a custom color order (which is what Voodoo Blue would be) through Individual isn't a simple point-and-click ordering process. I believe you have to submit the color for approval. Is the sales associate familiar with the process? Has he/she placed an Individual order before? |
|
Appreciate
1
Sbm007612.50 |
06-11-2021, 10:44 AM | #5 | ||
Captain
1188
Rep 826
Posts
Drives: 2022 M3 Competition
Join Date: Nov 2007
Location: milwaukee , WI
|
Quote:
Quote:
I also tried to go online to see the production order number in mybmwusa.com and site garage area is not working for me to double check the build. seems like I am just not having good luck today.
__________________
-- Owner of a 2022 M3 Competition AWD in Individual Voodoo Blue and Fiona Red leather |
||
Appreciate
0
|
06-11-2021, 10:52 AM | #6 | |
Colonel
4248
Rep 2,487
Posts
Drives: 2018 F80 M3 CS,2017 F87 LBB M2
Join Date: Jan 2017
Location: Bay Area
|
Quote:
__________________
2018 F80 M3 CS
2017 M2, LBB, DCT, exec, car play, MPE, diffuser 2011 E90 M3 ZCP Past: E90 328i, F10 535i, F80 M3 (murdered) |
|
Appreciate
0
|
06-11-2021, 10:53 AM | #7 |
Captain
1188
Rep 826
Posts
Drives: 2022 M3 Competition
Join Date: Nov 2007
Location: milwaukee , WI
|
Update: I was able to get my production order number in the tracking area. It says Portimao blue. so at least we know we have it it but it's wrong.
Is there someone at BMW genius I can call to help with this or customer relations?
__________________
-- Owner of a 2022 M3 Competition AWD in Individual Voodoo Blue and Fiona Red leather |
Appreciate
0
|
06-11-2021, 10:53 AM | #8 |
Team Zissou
3065
Rep 10,197
Posts |
Yeah I can confirm this as well. SA sent me a photo of this form.
|
Appreciate
0
|
06-11-2021, 10:56 AM | #9 |
Captain
1188
Rep 826
Posts
Drives: 2022 M3 Competition
Join Date: Nov 2007
Location: milwaukee , WI
|
Is it possible that since the VIR was put in a while ago before I got an allocation and that he had to pick a color option that the order was messed up some how?
__________________
-- Owner of a 2022 M3 Competition AWD in Individual Voodoo Blue and Fiona Red leather |
Appreciate
0
|
06-11-2021, 11:22 AM | #10 |
Team Zissou
3065
Rep 10,197
Posts |
You can't put a special color in until you get the allocation. On my initial VIR it just said Alpine White, and in the dealer notes it says "SOP - San Marino Blue". Once the allocation came in he submitted the special color request (I'm not sure of the exact process for that). Either way afterwards he showed me the Special Color Order Confirmation form. On the tracking website it says "special order color".
|
Appreciate
0
|
06-11-2021, 11:48 AM | #11 |
Second Lieutenant
283
Rep 225
Posts
Drives: 2020 Marina Bay M3 xDrive
Join Date: Apr 2015
Location: North Carolina
|
If this CA has ordered individual paint options before, not the options like Frozen Brilliant White, etc... they should be aware that they need to submit a form to request that your paint color of choice be approved by BMW. As was stated, choosing Voodoo Blue is not going to be an option in the system. This request/form can't be submitted until after your allocation is available.
I requested Marina Bay Blue and my current build shows Portimao. This is just how it works because you can't submit a build without a paint color to choose from and the Individual paints will not be an option in the system. If they know how to submit a form/request to BMW, they should be able to take care of you without any issue. Once they get the request over to BMW, you can then continue to use the same production # to track the process. You can see a detailed explanation of the codes they use here: https://f30.bimmerpost.com/forums/sh....php?t=1702342
__________________
Current: 2019 Giulia Quadrifoglio (Trofeo) || 2022 xDrive M3 (Marina Bay)
Gone: 2016 M3 (Estoril) || 2020 Mustang GT (Velocity) || 2003 Mustang Mach 1 (Azure) |
Appreciate
0
|
06-11-2021, 11:52 AM | #12 |
Brigadier General
5299
Rep 3,056
Posts |
Be aware Client Adviser's (and the Sales Managers they report to) often do anything to discourage individual orders.
There is a woman who's email i will send to you, she is the VIP Ordering Specialist for North America. Contact her (check your PM). Go around your CA if you do not think he is doing what needs to be done.
__________________
Fire Orange 6MT G80 (Miss July, 2021 Cover of Bimmerpost)
SMB M3 CS (gone) YMB F80 6MT (gone) Last edited by frankiebones; 06-11-2021 at 12:18 PM.. |
Appreciate
0
|
06-11-2021, 11:58 AM | #13 | |
Captain
1188
Rep 826
Posts
Drives: 2022 M3 Competition
Join Date: Nov 2007
Location: milwaukee , WI
|
Quote:
He is normally pretty on top of things so I'm going to give him a little leeway to figure it out.
__________________
-- Owner of a 2022 M3 Competition AWD in Individual Voodoo Blue and Fiona Red leather |
|
Appreciate
1
frankiebones5299.00 |
06-11-2021, 09:16 PM | #14 |
Captain
1188
Rep 826
Posts
Drives: 2022 M3 Competition
Join Date: Nov 2007
Location: milwaukee , WI
|
Good news! I just got an email from my SA. He was able to find the BMW special order confirmation form and submitted it.
I see voodoo blue noted under the approved special order request information and it notes the WHSL (?) number as well as the MSRP. the form is from 2019 but he said that was all he had available to him. It is correctly filled out with my production number and model description of M3 Competition AWD. crossing fingers we have gotten to where we need to be. I will check the BMWUSA site Monday to see if anything on my online build changes to show "special order" details. Anyone able to confirm that the form I mentioned sounds right?
__________________
-- Owner of a 2022 M3 Competition AWD in Individual Voodoo Blue and Fiona Red leather |
Appreciate
1
M3AWD3181.50 |
06-11-2021, 09:49 PM | #15 | |
Colonel
4248
Rep 2,487
Posts
Drives: 2018 F80 M3 CS,2017 F87 LBB M2
Join Date: Jan 2017
Location: Bay Area
|
Quote:
__________________
2018 F80 M3 CS
2017 M2, LBB, DCT, exec, car play, MPE, diffuser 2011 E90 M3 ZCP Past: E90 328i, F10 535i, F80 M3 (murdered) |
|
Appreciate
0
|
Post Reply |
Bookmarks |
|
|