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      09-17-2021, 01:16 PM   #1
killhour
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Drives: M4C xDrive, Focus RS, DB9 GT
Join Date: Feb 2021
Location: Upstate NY

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Dealership unable to get diff fluid for break-in service with no ETA

Just as the title says, I dropped my car off today with about 1050 miles on it and I got a call back a few hours later saying nobody on the east coast has diff fluid and they can't perform the service. Some information the dealer told me:
  • BMW will not let them use a third party fluid, even if it matches all the same specs
  • There is no ETA on the fluid - could be a few days could be a month
  • They won't do the other fluids - have to do them all at the same time
  • The normal cutoff for your warranty going *poof* is 1800 miles. Their warranty advisor said they have documented that this is an issue on BMWs side and if I do go over that, they will still honor the warranty. Not a chance that I believe them but curious what others are hearing.
  • Three other people at the same dealership are having the same issue
  • Having the breakin done by a third party will void my warranty
  • He claimed that in addition to the fluid change, the process also changes shift points and adds more horsepower, which I'm pretty sure isn't true
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