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Originally Posted by dirtyfreebooter
going on 3rd week with no car (had the car for 2 days).
so some horrible news. service re-pinned the harness and stuff still didn't work. still waiting on response from bmw germany. trying to open a case with BMW north america, but unsure who to call or email. my call this morning to BMW usa customer relations seemed just be putting my call into notes field on my profile..
the fact that re-pinning didn't work scares me, seems like something is royally f'd with the assembly.
does anyone know how i get a real BMW customer case opened?
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Why are they holding your car hostage? It's not like its not drivable. I drove my car for like 800 miles with a broken passenger side door panel. No lighting, no power lock, window switch not working. And you would think if they had another car there, they would either cannibalize parts from it, or at least take it apart to see whats wrong with yours.