Quote:
Originally Posted by Stans
Same thing over here in Germany. My SA takes a couple days to respond to calls or texts. It's frustrating. Coming from the states where the sales for previous purchases would call too often. Now it's hard to get a response to a text.
It took my SA about a month to get me a quote on winter wheels and tires. I was trying to spend an additional $3.5-4K and my SA seems bothered that I ask him to assist me in purchasing a vehicle and accessories that have almost eclipsed $100K cumulative. Eventually he sent me a quote and I went directly to the parts department because he was not helpful or responsive.
|
The SA may only be paid for accessories you buy at the time of sale. After-sale for any part or accessories just save the trouble and call the parts people instead. If the SA gets paid off accessory sales after the car is delivered I think I'd find a different SA. The SA should have asked the pats people to contact you promptly.