Quote:
Originally Posted by Chava777
Somewhat of an unrelated question, but was not sure if it deserved its own thread.
Who is responsible for assigning a "carrier" from the VPC to the dealer? the dealer, VPC?
Ever since the news broke out about the bearing issue, every time i called Genius they would say my car was pending for a carrier to be assigned and to call my dealer for more info. Now that the stop sale is clear, who arranges transportation?
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VPC. They always say that in order to decrease the call volume and let the dealer handle any issues/complaints.