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I believe that I used them once, my memory is poor but if I did, I had no issues. They are a BMW dealer: "Operating out of BMW of Silver Spring (formerly named Tischer BMW)". They appear to prefer email to phone calls, but I'm sure you could figure it out if you looked at the "about" section.
As a BMW dealer, they probably don't stock much beyond the typical maintenance items (they all seem to be rather lean these days) and get everything from BMW's warehouses or Germany.
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Current inventory:
F22 & G05
Cadillac CT5-V Blackwing w/3 pedals
Past: E24,E28(3),E34,E36,E37,E38(2),E39(4),E46,E89,E92 (obviously),F01,F06,F10,F30,F87,G12,G30(2),G82(2)
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