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My last two BMWs were manual and, on occasion, would refuse to shift into first from neutral. It was not something I could reproduce at will and happened infrequently (a few times a year). Those transmissions didn't give me any other problems, so I don't think there was a fundamental issue with them - just "the way it was". The dealer is unlikely to do anything unless you can reproduce the issue.
When it happens, go back to neutral, let out the clutch, put the clutch back in, and try to get into first again. If you're on a hill, let the car roll a few inches before trying to get back into gear. If that doesn't work, you can launch in second gear.
Charles
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2024 BMW M3 Sedan Frozen Pure Grey II/Fjord Blue, 6MT
Past: 2021 Z4 M40i Frozen Grey II/Black Alcantara | 2017 F30 340i Mineral Gray/Coral Red, 6MT | 2011 E92 335i Le Mans Blue/Black, 6MT
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