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Originally Posted by DCT OFF
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Originally Posted by Insane435
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Originally Posted by mike@x-ph.com
im surprised to hear the feedback about their customer service.
The team has been great; they always have been reasonable and did their best to make customers happy.
If you have not done so yet, I recommend calling them, and maybe you'll have better luck getting them to resolve the issue.
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I bought an exhaust from them and it was one of the worst experiences with a vendor. They lie about timing and also didn't send me everything I needed. I would avoid them at all costs. I am not the only person who has had bad experiences either. Total mickey mouse operation. |
I was thinking of purchasing their mid pipe for my M3 guess I keep looking |
It's a shame, I really like the sound, but I think it's been pretty much proven at this stage, by multiple people, that if for some reason it doesn't go well, the company will tell you to pound sand and refuse to acknowledge the issue. If your one fits well then not an issue, and I believe the majority did fit well, but you are rolling the dice. Certainly I haven't heard of anyone having an issue where the company has actually stepped up and offered to help in anyway