Quote:
Originally Posted by mike@x-ph.com
Im not disputing that there are complaints, but my personal experience with them has been great. They consistently went above and beyond with my customers and tried their best to be fair and help 
They call me now and then to get feedback on what they can do better in terms of products, support, pricing, etc... That's a sign of a company that cares.
Im hoping this gets resolved soon for everyone |
Mike I’ve seen you on these forums a lot helping other members to get the parts they want at a reasonable price. Your customer service has been top notch in my eyes. So if you have a line of communication to them and they ask for feedback I would let them know that customer service is the one area where they can definitely improve in. Their products sound great, we just want the customer service to match.