Quote:
Originally Posted by modat
So BMW dropping the ball again. They increase rates and the ppl who ordered months ago at the older rate get screwed.
Really doubting if I'll ever get a new BMW again after this is all said and done.
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So I tend to give companies and people the benefit of the doubt in most cases. I don't blame BMW for the chip shortage. The whole world is struggling with this. What I do blame them for is the lack of any communication or information. That's totally on them and was avoidable. I don't know how anyone thought that we'd buy a $100,000 car and accept "You just have to wait indefinitely" as an answer.
Now that being said, this potential financing issue is also avoidable and in their control. They have the opportunity to do the right thing up front here and win back a little of that good will with their customer base. I will ask my CA about this. If they do not offer some sort of special program for those of us who have waited the longest, I will start going up the ladder.