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Response from Vossen through the vendor.
“ Vossen is saying according to their warranty guidelines, they will refinish or replace the wheels if they are defective. However they never refund if they can resolve the issue with a refinish or replacement. Should I request them to send labels to start the return process?”
So I’ve wasted a lot of my time and money dealing with an issue that’s clearly been caused by Vossen and no refund or monetary offer in response. Just another attempt to resolve their issue while I again waste more time with packaging and shipping out wheels. I’m not happy with their response but it looks like my hands are tied. Only thing I can do is share my story to warn others and try to sell these wheels when refinished. More time wasted.
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