Quote:
Originally Posted by Dieingbreed
Everyone can make their own choice based on your response. RW stands so little behind their product that even after publicly displaying my text message and admitting the part was not to standard they would rather have the customer without a spoiler, for months on end, than to step up and actually provide customer service. We are talking about a part you sold me retail for $380. You are PETTY and should be sending me a replacement part to avoid me further aggravation, time, money, car with no spoiler ect. Not interested in the complexities of your return policy.
EDIT: Since you have wasted my time and money I will choice to be petty and share my honest experience (corroborated by you) for others to make an informed choice. Even if you sent me a new spoiler, at this point, I would not delete my posts.
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As we mentioned, the trunk spoiler is not in stock so it is not possible for us to do an exchange right now. However, if you would like I can reach out when we have more in stock and we can handle the exchange then. I'm showing an ETA of about 4 weeks.