Quote:
Originally Posted by MightyMouseTech
Only if we have goodwill budget left for the month. BMW gives the dealers a set amount every month to use towards goodwill repairs. The amount is based on many factors. Once that budget is used up, that's it for the month. We will only use part of that budget for "good" customers. If you only come by when you need warranty repairs or recalls, or did not buy the vehicle from us........bad news. Even previous CSI ratings are factored in. If you give us a bad CSI rating time and time again, why would we go the extra mile for you?
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I'm sure I would be on the good side of Sonia, 2 X3s within 10 months.
So if I need a goodwill after 2024, I'll make sure that I'll the 1st of the month
Btw, what is a CSI rating?